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About

Pine Rest Kalamazoo provides comprehensive behavioral health care including therapy, psychiatry, and addiction treatment. While Pine Rest operates primarily from its Grand Rapids campus, it offers outpatient services and positions at various Michigan locations, and lists CenterPointe in Kalamazoo as a site with psychiatric technician roles. Key offerings across Pine Rest include inpatient and outpatient therapy, psychiatry, addiction treatment, adolescent programs, perinatal mood disorder treatment, teletherapy, ECT, and TMS, with chaplain/spiritual care and clinical pastoral education. If you’re seeking Kalamazoo-specific services, you may find relevant outpatient or clinician options via Pine Rest’s statewide network or consider CenterPointe in Kalamazoo as part of their extended footprint.

Clinic Type

Addiction Treatment

Address

Pine Rest Kalamazoo Clinic, Kalamazoo, Michigan

Phone

+1-866-852-4001

Email

TalentAcquisition@pinerest.org

Opening Hours

not specified

Telehealth

Available

Emergency Care

For after-hours emergencies, please call the Pine Rest Contact Center at 616.455.9200 or 800.678.5500.

Services Offered

  • outpatient therapy
  • telehealth
  • addiction treatment
  • psychiatry and medication management
  • testing & assessment
  • marital and relationship counseling
  • premarital counseling and assessment
  • Christian counseling
  • group therapy
  • detoxification (medical detox)
  • residential addiction treatment referrals
  • inpatient & partial hospitalization referrals
  • referral to inpatient & partial hospitalization, medical detox, and residential addiction treatment

Technology & Equipment

  • telehealth
  • assessment/testing
  • telepsychiatry (implied)

Team

  • (Not specified), Michigan-licensed treatment team including therapists (psychologists, social workers, professional counselors, alcohol & drug counselors) and psychiatrists — Treatment team

Insurance & Payment

  • Blue Cross Blue Shield of Michigan
  • Priority Health

Nationally designated Blue Cross Blue Shield Blue Distinction Center for Substance Use Treatment and Recovery.

not explicitly stated in provided text

Languages Spoken

  • English

Pricing

  • not explicitly provided in text

FAQs

What services are offered at the Kalamazoo Clinic?

Therapy and counseling for individuals, couples and families; Treatment for addiction and substance use disorders; Psychiatry and medication services; Testing & assessment; Telehealth services; Referral to inpatient & partial hospitalization, medical detox, and residential addiction treatment; Marital and relationship counseling; Premarital counseling and assessment; Christian counseling.

Is telehealth available at this location?

Yes, telehealth services are available.

Is this clinic a Blue Cross Blue Shield Blue Distinction Center?

Yes, Kalamazoo Clinic is designated as a Blue Cross Blue Shield Blue Distinction Center for Substance Use Treatment and Recovery.

Awards & Accreditations

  • Blue Distinction Center for Substance Use Treatment and Recovery (Blue Cross Blue Shield designation)
  • Blue Cross Blue Shield Blue Distinction Center for Substance Use Treatment and Recovery

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Beaming Health: 3.00/5 (2 reviews)
  • WebMD: 1/5 stars (based on 1 review) (1 review)
  • Yelp: 1.6/5 stars (63 reviews)
  • Rehab.com: 2.48/5 (42 reviews)
  • Recovered.org: 3.85/5 (Not explicitly stated)

Patients praise

  • Some patients report finding helpful and kind staff members
  • Some individual providers have been described as helpful by certain patients
  • Clinic offers a multidisciplinary team including counselors, clinicians, and psychiatrists

Common complaints

  • Poor administrative communication and scheduling errors
  • Difficulty with medication refills and pharmacy communications
  • Negative experiences with specific providers including perceived incompetence or lack of focus on patient care
  • Frustration with organizational policies regarding substance use (e.g., cannabis use policies)
  • Concerns about the quality and caliber of care in some instances

"The staff and Angela are very helpful and kind. i would definitely recommend all of them"

WebMD

"I’ve experienced provides with Major incompetence, rudeness and inability to even complete simple medication refills properly. ... I have never ever had such a horrible experience anywhere else. I think these people do care but the way the practice is run and the amount of time they spend with you, quality and cailber of Care is very lacking and does more damage than good."

BBB (Customer Reviews)

"They do not care about the health of their patients. Do not use Pine Rest if you are looking for mental health. Multiple times I attempted to have my medications refilled, they submit the wrong drug or don't submit at all and make you go with out the needed medications..."

Rehab.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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