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WellNow Urgent Care in Kalamazoo: There is no Kalamazoo location listed for WellNow Urgent Care. WellNow is a private chain of walk-in urgent care clinics (formerly Five Star Urgent Care) offering treatment for illnesses and injuries, rapid testing, and other health services across Illinois, Indiana, Michigan, New York, and Pennsylvania. The company is headquartered in Chicago, IL, founded in 2012, with about 703 employees and roughly $176M annual revenue. If you’re seeking urgent care in Kalamazoo specifically, you may need to check WellNow’s site for a local Michigan location or consider nearby cities in Michigan that WellNow serves.

Clinic Type

Immediate Care

Address

1634 Gull Rd, Kalamazoo, MI 49048

Phone

(269) 238-5520

Email

wn5217@wellnow.com

Opening Hours

24/7 providers available; walk-in without appointment; online check-in available

Telehealth

WellNow Virtual Care available

Emergency Care

If true emergency, call 911

Services Offered

  • urgent care
  • walk-in clinic
  • x-ray
  • on-site stitching
  • point-of-care lab testing
  • digital check-in
  • virtual care
  • non-life-threatening injuries and illnesses care
  • occupational medicine (mentioned in extras)

Technology & Equipment

  • X-ray technology
  • point-of-care lab testing
  • on-site stitching

Insurance & Payment

  • insurance card accepted
  • secondary insurance accepted (will submit)
  • we accept credit and debit cards for uninsured patients

Walk-in, no appointment; bring health insurance card if you plan to use insurance; secondary insurance handled by staff

credit card, debit card, cash (not specified), insurance billing (implied), Credit cards, Debit cards, Cash (likely)

Languages Spoken

Pricing

  • Very competitive pricing for uninsured patients
  • X-ray technology at all locations
  • on-site stitching
  • point-of-care lab testing

Current Offers

No Insurance? No problem.

FAQs

Can I walk in or do I need an appointment?

No appointment or referral is required; walk in or check in online.

Do I need an appointment to visit a WellNow Urgent Care facility?

You are welcome to simply walk into any WellNow location. No appointment and no referral is required. You can also check in online at a WellNow center of your choice.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Google (via various aggregators): 4.1 to 4.2 out of 5 stars
  • Solv Health: 3.8 out of 5 stars (4 reviews)

Patients praise

  • Friendly and attentive medical staff/doctors
  • Comfortable bedside manner in specific interactions
  • Efficient and quick service for some patients
  • Clean facility

Common complaints

  • Long wait times, including long delays for scheduled appointments
  • Billing errors and difficulties resolving them with the billing department
  • Poor customer service and unhelpful staff interactions
  • Privacy concerns regarding the discussion of patient symptoms in public areas

"Made an appointment and waited all day for that appointment time to be told there was 'about an hour wait' a waste of time and resources."

Birdeye review

"Going on 4 hours I've been waiting to do a simple pee test ridiculous"

Trucker Guide review

"Laurie, the woman at the front desk proceeds to announce to the waiting area my symptoms (HIPAA violation 1)..."

Trucker Guide review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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