Kalamazoo - WellNow Urgent Care
Immediate Care • Kalamazoo, MI • Since 2012
About
WellNow Urgent Care in Kalamazoo: There is no Kalamazoo location listed for WellNow Urgent Care. WellNow is a private chain of walk-in urgent care clinics (formerly Five Star Urgent Care) offering treatment for illnesses and injuries, rapid testing, and other health services across Illinois, Indiana, Michigan, New York, and Pennsylvania. The company is headquartered in Chicago, IL, founded in 2012, with about 703 employees and roughly $176M annual revenue. If you’re seeking urgent care in Kalamazoo specifically, you may need to check WellNow’s site for a local Michigan location or consider nearby cities in Michigan that WellNow serves.
Clinic Type
Immediate Care
Address
1634 Gull Rd, Kalamazoo, MI 49048
Phone
(269) 238-5520
wn5217@wellnow.com
Opening Hours
24/7 providers available; walk-in without appointment; online check-in available
Telehealth
WellNow Virtual Care available
Emergency Care
If true emergency, call 911
Services Offered
Technology & Equipment
Insurance & Payment
Walk-in, no appointment; bring health insurance card if you plan to use insurance; secondary insurance handled by staff
credit card, debit card, cash (not specified), insurance billing (implied), Credit cards, Debit cards, Cash (likely)
Languages Spoken
—
Pricing
Current Offers
No Insurance? No problem.
FAQs
Can I walk in or do I need an appointment?
No appointment or referral is required; walk in or check in online.
Do I need an appointment to visit a WellNow Urgent Care facility?
You are welcome to simply walk into any WellNow location. No appointment and no referral is required. You can also check in online at a WellNow center of your choice.
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Google (via various aggregators): 4.1 to 4.2 out of 5 stars
- Solv Health: 3.8 out of 5 stars (4 reviews)
Patients praise
- Friendly and attentive medical staff/doctors
- Comfortable bedside manner in specific interactions
- Efficient and quick service for some patients
- Clean facility
Common complaints
- Long wait times, including long delays for scheduled appointments
- Billing errors and difficulties resolving them with the billing department
- Poor customer service and unhelpful staff interactions
- Privacy concerns regarding the discussion of patient symptoms in public areas
"Made an appointment and waited all day for that appointment time to be told there was 'about an hour wait' a waste of time and resources."
— Birdeye review"Going on 4 hours I've been waiting to do a simple pee test ridiculous"
— Trucker Guide review"Laurie, the woman at the front desk proceeds to announce to the waiting area my symptoms (HIPAA violation 1)..."
— Trucker Guide reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Urgent Care options and realities in Kalamazoo County - NowKalamazoo — Sep 4, 2025
- Karen M. Kresevic, PA - Physician Assistant in Berwyn, IL — May 14, 2026
- 9/3/25: Bronson name change - NowKalamazoo — Sep 3, 2025
- Limited Healthcare Access Leaves Families Paying the Price — Sep 3, 2025
- Bronson Healthcare re-names walk-in locations for patient ease — Sep 2, 2025
Information sourced from the clinic's website as of July 11, 2026.
More immediate care clinics in Kalamazoo
Bronson QuickCare Plus in Kalamazoo is Bronson Healthcare’s walk-in care option within the Kalamazoo area. Bronson Healthcare is a nonprofit, multi-hospital health system headquartered in Kalamazoo, with 6 U.S. offices and services including urgent/primary care across southwest Michigan. For location-specific QuickCare access in Kalamazoo, you’ll find Bronson’s facilities and providers under Bronson Healthcare’s Kalamazoo network. If you need exact address, hours, or services for Bronson QuickCare Plus in Kalamazoo, I can look up the current details.
Family Health Center (Kalamazoo) is a nonprofit family medicine and primary care provider in Kalamazoo, MI. Key points: - Services: Patient-centered primary care with family medicine, internal medicine, pediatrics, OB/GYN, and dental; offers same-day and acute care to reduce ER visits. - Coverage: Serves 50,000+ patients annually; operates 3 offices in Kalamazoo. - Size & finances: About 137 employees; annual revenue ~$25.9 million. - Contact: Primary phone lines for the Kalamazoo location are listed under the center’s contacts; main site: fhckzoo.com. - Focus: Accessible care regardless of income or insurance; mission emphasizes dignity and quality care for all in Kalamazoo County. - Quick note: The page portrays broader international mentions and nonclinical staffing stats; for Immediate Care in Kalamazoo, contact the Kalamazoo offices directly to confirm walk-in availability and same-day appointment options.
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