Bronson Internal Medicine - John St. - Kalamazoo
Internal Medicine • Kalamazoo, MI
About
Bronson Internal Medicine – John Street, Kalamazoo is part of Bronson Healthcare, a nonprofit health system based in Kalamazoo, MI. Bronson operates multiple hospitals, clinics, and services in southwest Michigan, including Kalamazoo, Battle Creek, Paw Paw, and South Haven. The organization employs about 2,296 people and generates roughly $1.8B in annual revenue, with a presence in the U.S. and international contexts. For more precise internal medicine care at the John Street location, contact Bronson’s Kalamazoo offerings or the headquarters at 601 John St., Kalamazoo, MI 49007.
Clinic Type
Internal Medicine
Address
601 John St., Suite M-170
Phone
Main: (269) 381-5060
answers@bronsonhg.org
Opening Hours
8:00 AM - 5:00 PM
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
FAQs
What ages do you see?
Patients ages 18+.
What services are offered at Bronson Internal Medicine - John St. (A Bronson Methodist Hospital facility)?
Preventative care, including comprehensive physical exams; Specialized men and women's health services; Treatment for acute problems (like colds, flu or abdominal pain); Treatment for chronic conditions (like diabetes or high blood pressure); Dermatology services (like acne treatment or wart removal); And more.
Awards & Accreditations
Photos

What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (for Dr. Eric Shay): 4.3/5 stars (20 reviews)
- Bronson Health (for Dr. John Lawlor): 5.0/5 stars (based on Press Ganey surveys) (589 reviews)
- Bronson Health (for Dr. Eric Shay): 5.0/5 stars (based on Press Ganey surveys) (369 reviews)
Patients praise
- Providers are described as caring, thorough, and excellent diagnosticians
- Patients appreciate doctors who listen well, include them in decision-making, and provide clear communication
- Some patients report long-term satisfaction with their primary care providers at this practice
Common complaints
- Reports of staff being dismissive, rude, or rushed during visits
- Some patients feel doctors can be condescending or overly clinical/humorless
- Concerns about a 'hands-off' approach to treating certain conditions
"Dr. Shay is my Dr period. I started with him, I believe from the beginning of his career... He has an Excellent support staff."
— Healthgrades review for Dr. Eric Shay"Dr. Shay can be hands-off and condescending. Examples include not treating bronchitis or pink eye as it will eventually go away on its own."
— Healthgrades review for Dr. Eric Shay"She was cold, dismissive, rude...and rushed."
— Yelp review for Bronson Internal Medicine - John St.Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Tracy L. Bradstreet, NP - Nurse Practitioner in Kalamazoo, MI — May 14, 2026
- Ilona G. Richards - Nurse Practitioner in Vicksburg, MI — May 14, 2026
- Bronson Healthcare re-names walk-in locations for patient ease — Sep 2, 2025
- Bronson Healthcare renames walk-in care locations - Battle Creek Shopper News — Oct 2, 2025
- Bronson reaches agreement with UnitedHealthcare, continuing coverage into 2026 - mlive.com — Dec 23, 2025
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Kalamazoo
Beacon Health System is a nonprofit healthcare organization based in South Bend, Indiana, providing hospitals, urgent care, and family medicine across Indiana and Michigan. Key details: - Services and scope: 8+ locations including Beacon Children’s Hospital, Memorial Hospital of South Bend, Elkhart General Hospital, Franciscan Beacon Hospital, and Beacon Medical Group. Broad offerings in hospitals, primary care, and specialty services. - Size and reach: About 1,676 employees (YoY gain) and roughly 2.4B in annual revenue; nearly 8,000 associates with over 1,000 physicians/providers across its system. - Headquarters and presence: Headquarters in South Bend, IN, with multiple facilities in Michigan (e.g., Three Rivers, Elkhart) and a broader footprint in the region. - Contact and basics: Industry—Hospitals and Health Care; NAICS 62 / SIC 62; main phone lines: 574.294.2621 or 1-574-647-1000; website beaconhealthsystem.org. - Note: The user query mentions Kalamazoo/Internal Medicine and Portage (7775 Angling Rd). Beacon Health System operates in Michigan but the provided highlights do not specifically confirm an Internal Medicine office at 7775 Angling Rd, Kalamazoo or in Portage. No direct listing found in the excerpt about a Kalamazoo internal medicine location. If you’re seeking Beacon Kalamazoo Internal Medicine at 7775 Angling Rd, Kalamazoo: - It’s not confirmed in the provided highlights. You may want to visit beaconhealthsystem.org or call the main numbers to verify location details and whether an internal medicine clinic in Kalamazoo/Portage is part of the Beacon network.
Summary: Western Michigan University Homer Stryker M.D. School of Medicine (WMed) in Kalamazoo offers a four-year MD program and MS degrees in Biomedical Sciences and Medical Engineering. It is a private nonprofit collaborative of Western Michigan University with Beacon Health and Bronson Healthcare. WMed is fully accredited (LCME, Higher Learning Commission) and trains residents across 10 specialties with 5 fellowships, plus interprofessional continuing education. The school emphasizes health equity, patient- and family-centered care, and innovation in medicine, backed by extensive private gifts (notably a $100M founding gift and the Empowering Futures $300M commitment). WMed contributes to the regional economy and clinical/research ecosystem in Southwest Michigan, leveraging Kalamazoo’s history in drug discovery and medical device development. Key focus areas include internal medicine and related specialties, with ongoing residency programs and opportunities in health care, education, research, and innovation. If you’re specifically interested in Internal Medicine at WMed: - Internal Medicine residency is part of WMed’s accredited GME offerings. - Recent residents and program activities are highlighted in updates from the WMed community. - Contact and location details: 1000 Oakland Drive, Kalamazoo, MI 49007 (HQ); additional office at 300 Portage Street. - Phone: 269-337-4400; Email: wmedic@wmed.edu.
Comparing your options?
See other internal medicine clinics in Kalamazoo, or search the full directory by insurance, ratings, and more.

