Integrated Services of Kalamazoo: Mental health, substance use ...
Psychiatry • Kalamazoo, MI
About
Integrated Services of Kalamazoo (ISK) is a Kalamazoo-based government agency and provider of mental health and related services. For over 30 years, ISK supports youth, families, and adults with mental illnesses, substance use disorders, and intellectual/developmental disabilities, helping them succeed across life stages. Key facts: - Industry: Mental Health Care - Type: Government Agency - Headquarters: Kalamazoo, MI - Services: Mental health, substance use disorder treatment, developmental disabilities supports - Offices: 3 locations in Kalamazoo, MI (HQ at 418 W Kalamazoo Ave; additional sites at 615 E Crosstown Pkwy and 2030 Portage St) - Contact: 269-373-6000 If you’re researching resources in Kalamazoo for mental health or substance use support, ISK is a primary local agency offering a range of programs and the Recovery Institute initiative to empower individuals in the community.
Clinic Type
Psychiatry
Address
440 W. Kalamazoo Avenue
Phone
269-373-6000
info@iskzoo.org
Opening Hours
24 hours/day, 7 days/week
Website
Emergency Care
24-HOUR CRISIS HOTLINE; Behavioral Health Urgent Care & Access Center open 24/7; emergency at 911
Services Offered
Insurance & Payment
—
Credit card (new online payment option), Pay by card via payground.com/qp/iskzoo
Languages Spoken
FAQs
What services does ISK provide?
Mental health, developmental disabilities, emotional difficulties, and substance use issues; Access Center helps determine eligibility and connect to services.
What is the 24-HOUR CRISIS HOTLINE or NON-EMERGENCY CLINICAL SERVICES number?
269.373.6000
Is there an online payment option?
Yes. Pay your ISK balance securely using a credit card at payground.com/qp/iskzoo.
How can I contact ISK by phone?
You can call (269) 373-6000 or (888) 373-6200.
Where is the urgent care location?
Behavioral Health Urgent Care & Access Center is at 440 W. Kalamazoo Avenue.
What should I do if I am in a life-threatening emergency?
Call 911.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Recovered.org TrustScore: 4.03/5
- Recovery.com: 3.5/5
- Beaming Health: 1.0/5 (1 review)
Patients praise
- Comprehensive, collaborative, and individualized treatment approach
- Integrated services for mental health and substance use disorders
- Access to peer support and recovery services
- Maintains state and CARF accreditations for service standards
Common complaints
- Difficulty accessing responsive case management or support coordination
- Reports of administrative burden when filing complaints
- Past allegations of discrimination in psychiatric care
"ISK badly needs case managers and supports coordinators that have experience and will be responsive and act in clients' best interests."
— Reddit r/kzooSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mobile Crisis Response: MCR - Integrated Services of Kalamazoo — Oct 1, 2025
- See What It's Like to Visit Behavioral Health Urgent Care! - Integrated Services of Kalamazoo — Nov 28, 2025
- Adult Substance Use Disorders - Integrated Services of Kalamazoo ... — Jun 25, 2026
- PAYMENT PORTAL - Integrated Services of Kalamazoo — Sep 9, 2025
- [PDF] ISK-Programs-and-Community-Resource-List.pdf — Sep 30, 2025
Information sourced from the clinic's website as of July 11, 2026.
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