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About

Integrated Services of Kalamazoo (ISK) is a Kalamazoo-based government agency and provider of mental health and related services. For over 30 years, ISK supports youth, families, and adults with mental illnesses, substance use disorders, and intellectual/developmental disabilities, helping them succeed across life stages. Key facts: - Industry: Mental Health Care - Type: Government Agency - Headquarters: Kalamazoo, MI - Services: Mental health, substance use disorder treatment, developmental disabilities supports - Offices: 3 locations in Kalamazoo, MI (HQ at 418 W Kalamazoo Ave; additional sites at 615 E Crosstown Pkwy and 2030 Portage St) - Contact: 269-373-6000 If you’re researching resources in Kalamazoo for mental health or substance use support, ISK is a primary local agency offering a range of programs and the Recovery Institute initiative to empower individuals in the community.

Clinic Type

Psychiatry

Address

440 W. Kalamazoo Avenue

Phone

269-373-6000

Email

info@iskzoo.org

Opening Hours

24 hours/day, 7 days/week

Emergency Care

24-HOUR CRISIS HOTLINE; Behavioral Health Urgent Care & Access Center open 24/7; emergency at 911

Services Offered

  • Mental health
  • Substance use disorders
  • Access Center
  • Behavioral Health Urgent Care & Access Center
  • Community referrals

Insurance & Payment

Credit card (new online payment option), Pay by card via payground.com/qp/iskzoo

Languages Spoken

  • English

FAQs

What services does ISK provide?

Mental health, developmental disabilities, emotional difficulties, and substance use issues; Access Center helps determine eligibility and connect to services.

What is the 24-HOUR CRISIS HOTLINE or NON-EMERGENCY CLINICAL SERVICES number?

269.373.6000

Is there an online payment option?

Yes. Pay your ISK balance securely using a credit card at payground.com/qp/iskzoo.

How can I contact ISK by phone?

You can call (269) 373-6000 or (888) 373-6200.

Where is the urgent care location?

Behavioral Health Urgent Care & Access Center is at 440 W. Kalamazoo Avenue.

What should I do if I am in a life-threatening emergency?

Call 911.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Recovered.org TrustScore: 4.03/5
  • Recovery.com: 3.5/5
  • Beaming Health: 1.0/5 (1 review)

Patients praise

  • Comprehensive, collaborative, and individualized treatment approach
  • Integrated services for mental health and substance use disorders
  • Access to peer support and recovery services
  • Maintains state and CARF accreditations for service standards

Common complaints

  • Difficulty accessing responsive case management or support coordination
  • Reports of administrative burden when filing complaints
  • Past allegations of discrimination in psychiatric care

"ISK badly needs case managers and supports coordinators that have experience and will be responsive and act in clients' best interests."

Reddit r/kzoo

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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