Logan Health Primary Care – 160 Heritage Way
Family Medicine • Kalispell, MT • Since 1910 • 1 location at 160 Heritage Way, Kalispell, MT 59901 locations
About
Logan Health is a nonprofit health system headquartered in Kalispell, Montana (main campus in Flathead County). Founded in 1910 and part of Billings Clinic, it operates 6 hospitals and more than 50 provider clinics across a service area of 13 counties (~40,000 square miles, population >600,000). It offers patient portals, continuing education and conferences, community health needs assessments, volunteer opportunities, and career opportunities. Primary care details specifically for a Kalispell location at 160 Heritage Way are not listed on the page; the organization has multiple Kalispell addresses and a main campus at 310 Sunnyview Lane, Kalispell, MT 59901. For exact primary care providers at 160 Heritage Way, contact Logan Health directly or visit their site for a clinic locator.
Clinic Type
Family Medicine
Address
160 Heritage Way, Suite 202, Kalispell, MT 59901
Phone
(406) 752-8433
patientaccounting@logan.org
Opening Hours
Monday – Friday: 8 a.m. – 5 p.m. Walk-in care hours: Monday – Friday: 8 a.m. – 6 p.m.
Telehealth
telemedicine and phone visits mentioned in the description
Services Offered
Team
Insurance & Payment
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Provider-based billing - practitioner bill for professional services; facility bill for use of equipment and resources, Not specified
Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- promallu.com aggregated data: 3.9/5 (153 reviews)
- US News & World Report: 3/5 (6 reviews)
Patients praise
- High quality of care from physicians and nurses (professional, knowledgeable, attentive)
- Positive patient-provider interactions (feeling listened to, thorough exams)
- Convenience of services (in-person, telemedicine, walk-in availability)
Common complaints
- Issues with billing department (incorrect coding, lack of responsiveness, billing errors)
- Difficulty reaching a live person via phone (long wait times, forced to leave voicemails that are not returned)
- Rudeness reported from administrative/call center staff
- Concerns about perceived incompetence in administrative/billing processes
"Dr. Drendel is an excellent provider. I frequently recommend her to others who need a primary care provider. She truly cares about her patients. Her healthy recommendations feel like having a conversation with a good friend."
— Patient review on promallu.com"Most incompetent billing department we have ever encountered... It's a shame because the doctors and facilities have been good. Billing is awful."
— Patient review on localitybiz.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Logan Health Primary Care Providers Look to Unionize - Flathead Beacon — Dec 5, 2025
- Logan Health primary care providers to vote in union election this week | Daily Inter Lake — Jan 13, 2026
- Dr. Marisa Hoyne becomes the doctor her patients need with independent practice | Daily Inter Lake — Sep 7, 2025
- Logan Health Providers Vote in Favor of a Union - Flathead Beacon — Jan 16, 2026
- Logan Health Primary Care Providers Win Vote to Unionize, Marking Significant Step Towards Returning to Patient-Centered Care - Union of American Physicians and Dentists — Jan 16, 2026
Information sourced from the clinic's website as of July 11, 2026.
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