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Clinic Type

Behavioral Health / Psychiatry

Address

Phone

815-937-8204

Email

MyChartHelp@Primehealthcare.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Psychiatry
  • Psychology
  • Psychiatric evaluation
  • Medication management
  • Individual counseling
  • Family counseling
  • Group counseling
  • Integrated psychological services
  • Holistic healing
  • HIPAA/privacy compliant confidential services
  • Behavioral health
  • Mental health treatment
  • Psychotherapy

Team

  • Psychiatry and Psychology team, Psychiatrists (medical doctors who can prescribe medications); Psychologists (therapy and behavioral strategies) — Behavioral health professionals (psychiatrists, psychologists, licensed therapists)

Insurance & Payment

Not specified on page

Languages Spoken

FAQs

What mental health conditions are treated?

Depression, anxiety, ADHD, bipolar disorder, PTSD, schizophrenia, panic disorders, grief, adjustment issues, and behavioral challenges.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Presence St. Mary's Behavioral Health): 2.8/5 (5 reviews)
  • US News Patient Experience Score: 3/5 (55 reviews (General hospital patient experience))

Patients praise

  • some patients report positive experiences with nursing and case management staff
  • hospital recognized for patient-centered care in some national rankings
  • general hospital metrics show high satisfaction with communication and discharge information in some areas

Common complaints

  • complaints regarding limited time spent by psychiatrists with patients
  • reports of poor communication and failure to involve guardians in treatment decisions
  • allegations of medication mismanagement and over-medication
  • concerns about staff professionalism and demeanor
  • reports of long wait times or rushed appointments

"I felt like the majority of the staff actually knew what was up and were genuinely kind to me... Overall my experience was better than most other hospitals!"

Patient on Birdeye

"Dr. Gives you 5 mins of his time and dissent help you find a therapist to hear you out. Just ya ya um hum ok let's up this dose see you in awww 2 weeks. For another 5 mins."

Patient on Healthgrades

"This hospital is dangerous to stay in, I experienced one malfunction after another from staff being intoxicated to just rude attitude behavior throughout..."

Patient on Yelp

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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