Riverside Medical Center Emergency Department
Emergency Medicine • Kankakee, IL
Clinic Type
Emergency Medicine
Address
350 N Wall St, Kankakee, IL 60901
Phone
815-933-1671
mcollins@rhc.net
Opening Hours
24/7
Emergency Care
Emergency Department open 24/7; ambulance entrance and ambulance bay; north side entrance off Wall Street; parking adjacent to ER entrance
Services Offered
Technology & Equipment
Team
Insurance & Payment
See Accepted Insurance Plans
Languages Spoken
—
FAQs
What is Riverside Medical Center Emergency Department?
A 24/7 emergency department and Level II Trauma Center providing medical, surgical, and traumatic care for adults and children.
What is the address of Riverside Medical Center Emergency Department?
350 N. Wall St. Kankakee, IL 60901
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Nursa: 2.80/5 stars (268 reviews (Google-based aggregate))
- Illinois Hospital Report Card: 66% recommendation rate (Based on national, standardized survey)
- Healthgrades: 67% patient experience rating (N/A)
Patients praise
- Some patients report positive experiences with individual doctors and medical staff
- Efficient care for minor, acute injuries in some instances
- Satisfactory surgical and post-operative care reported by some patients
Common complaints
- Long wait times for treatment and admission
- Perceived rudeness or lack of compassion from staff and nurses
- Inconsistent communication regarding care plans and patient needs
- Concerns regarding patient safety and responsiveness to medical requests
"This ER has the quickest staff, I was in and out within an hour for a laceration repair!"
— Yelp review"Came in for asthma. Had me sitting in waiting area for 30 mins. The front desk nurses are mean and rude. Security is a joke!!! Literally they're ass holes. No compassion."
— Yelp review (via MapQuest)"[T]he only staff member that was pleasant was the doctor, the rest stood around in groups of 5 to 6 people talking and laughing with each other, they were rude, and obviously they didn't want to be at work..."
— Vymaps reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Riverside Healthcare earns national recognition for excellence in senior emergency care – Shaw Local — Dec 1, 2025
- Riverside Healthcare earns fourth Magnet designation for nursing excellence – Shaw Local — Apr 12, 2026
- Riverside Medical Center named to National List of Great Community Hospitals – Shaw Local — Jun 10, 2026
- Riverside Medical Center receives Gold Tier ranking from Illinois Department of Public Health | Riverside Healthcare — Nov 24, 2025
- Riverside Medical Center receives Gold Tier ranking from the Illinois Department of Public Health – Shaw Local — Dec 5, 2025
Information sourced from the clinic's website as of July 11, 2026.
More emergency medicine clinics in Kankakee
CHP Kankakee Health Center is not specifically listed on the Community Health Partnership of Illinois (CHPofil) site. CHPofil is a Chicago-based hospital and health care organization serving rural and urban communities across northern and central Illinois, with two Chicago offices. The provided information covers CHPofil’s overall organization (12 employees, active status, headquarters in Chicago, general contact details, and web presence) but does not mention a Kankakee location or a Kankakee Health Center. If you’re seeking details about a CHP Kankakee site (address, services, hours), I can: - search for a CHPofil location in Kankakee - compare similar CHPofil facilities in Illinois - provide contact options to verify if a Kankakee center exists
Comparing your options?
See other emergency medicine clinics in Kankakee, or search the full directory by insurance, ratings, and more.