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Clinic Type

Physical Medicine & Rehabilitation

Address

237 W North Ave, Chicago, IL 60610; 2762 N Lincoln Ave Ste C1, Chicago, IL 60614; 4814 N Sheridan Rd, Chicago, IL 60640; 30 S Northwest Hwy, Palatine, IL 60074; 10180 Washington Ave, Mount Pleasant, WI 53177; 3811 Spring St, Mount Pleasant, WI 53405; 10101 S 27th St, Franklin, WI 53132; 3056 S Kinnickinnic Ave, Milwaukee, WI 53207

Phone

(224) 273-5776; (224) 273-5780; (224) 273-6560; (224) 218-2984; (262) 687-7577; (414) 325-4850; (414) 326-2660; info not provided

Email

careers@ascension.org

Opening Hours

Mon-Sun: varies by location; see individual facility pages

Telehealth

not specified

Emergency Care

If you are experiencing a life-threatening emergency, call 911 or go directly to the ER.

Services Offered

  • Physical Therapy
  • Rehabilitation

Insurance & Payment

  • not specified in page

Not specified

not specified in page

Languages Spoken

  • not specified in page

FAQs

How do I schedule an appointment?

Schedule an Appointment (phone numbers shown per location)

What are the hours for each location?

Hours vary by location; see individual facility pages for daily hours.

Do you accept my insurance?

Insurances Accepted: not specified on this page.

Is telehealth available?

Telehealth availability is not specified.

Do you have emergency services?

Yes, emergency services available in case of life-threatening emergencies (call 911 or go to ER).

Awards & Accreditations

  • not specified

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades and U.S. News & World Report provide aggregated patient experience metrics based on national surveys: Approximately 68% to 73% of patients would recommend the hospital (generally higher than national averages) (15 reviews on Yelp (aggregated via MapQuest))
  • U.S. News & World Report (Ascension Heritage Village): 3 out of 5 stars (Short-term rehabilitation rating is 'Average')

Patients praise

  • Some patients report positive interactions with specific doctors and nurses, describing them as caring and attentive
  • General patient experience ratings (e.g., 71% willing to recommend) compare favorably to national averages in several metrics
  • Professional, knowledgeable care for specific procedures noted by some patients

Common complaints

  • Reports of billing issues and difficulties with insurance coverage
  • Complaints regarding emergency room wait times and perceived lack of staff responsiveness
  • Specific concerns about the accessibility of parking facilities

"The staff was excellent caring friendly kind Smiles all the way and the doctor was wonderful..."

Patient Yelp review (2019)

"Worst er care I have encountered in all of my 61 years. Nurses were extremely rude..."

Patient Yelp review (2024)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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ATI Physical Therapy is a private wellness and fitness services provider offering in-clinic, online, and hybrid physical therapy to help people recover and improve mobility. The company, founded in 1996 and headquartered in Downers Grove, Illinois, operates across multiple locations in the United States (including offices in Bolingbrook and nearby areas) and has a national footprint with about 3,223 employees and roughly $753M in annual revenue. They provide personalized care plans and emphasize accessible therapy options. For the specific address 1275 N Convent St, Bourbonnais, IL (Kankakee area), ATI Physical Therapy’s nearby offices are typically listed in the Bourbonnais/Bradley region; you may want to contact their toll-free number or check their website for the exact local clinic details and hours.

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