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The provided page is for Village Family Care, a primary care clinic in Wake Forest, NC, operated within Novant Health. It describes services as family medicine for patients of all ages, offered in one convenient office, with a focus on delivering “remarkable primary care.” Key details: - Type: Primary care/family medicine practice within Novant Health - Location: Wake Forest, NC (2 offices listed under a P.O. Box in Wake Forest) - Services: Family medicine across all ages - Size: Small practice (approximately 3 employees) - Revenue: About USD 6.93 million - Ownership: Private, part of Novant Health network - Website: novanthealth.org/locations/clinics/village-family-care/ Relevance to query: The user asked about "Kannapolis Family Medicine & Gynecologic Care - Novant Health Kannapolis." The Village Family Care page provided is in Wake Forest, NC, not Kannapolis, and does not indicate gynecologic services or Kannapolis affiliation. If you’re seeking Novant Health Kannapolis Family Medicine or Kannapolis-based gynecology services, this page does not match those specifics. You may want to search for: - Novant Health Kannapolis Medical Center or Kannapolis Family Medicine - Novant Health gynecology Kannapolis or Kannapolis Women’s Health If you’d like, I can locate the Kannapolis-specific family medicine and gynecology options and summarize those.

Clinic Type

Primary Care

Address

Kannapolis, North Carolina

Phone

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary care
  • Gynecologic care
  • Family medicine
  • Preventive care
  • Well visits
  • Sick visits
  • School physicals
  • Gynecologic exams
  • Acute illness care
  • Annual checkups
  • Multigenerational care

Insurance & Payment

Languages Spoken

  • English

FAQs

What services are offered?

Well and sick patient care for children and adults; family-centered care including gynecologic exams and annual checkups.

Where is the clinic located?

Office in the heart of Kannapolis, NC.

What Patients Say

Overall sentiment across review platforms: positive

  • Novant Health Patient Portal/Official Site: 4.90 out of 5 stars (based on 183 ratings) for Amanda Upchurch, FNP-BC (52 reviews)
  • Novant Health Patient Portal/Official Site: 4.7 out of 5 stars (based on 157 ratings) for Katie Sass, FNP (27 reviews)
  • Novant Health Patient Portal/Official Site: 4.9 out of 5 stars (based on 159 ratings) for Ryan Cannici, AGPCNP (34 reviews)

Patients praise

  • practitioners are described as attentive, compassionate, and professional by many patients
  • high satisfaction with individual providers' willingness to listen and discuss treatment options
  • efficient medical care reported for standard examinations and wellness visits
  • general consensus of feeling valued and receiving clear medical guidance during consultations

Common complaints

  • reports of long wait times for appointments
  • complaints regarding office communication and scheduling systems causing delays or rushed experiences
  • specific instances of perceived dismissiveness or lack of professional support from certain staff members
  • patient dissatisfaction with follow-up procedures regarding prescriptions and potential medication errors

"Excellent medical practitioners, with many praising Dr. Cubero’s professionalism and caring nature—patients feel genuinely valued during visits."

Wheree.com review summary

"While I do believe Dr. Colt means well, her communication style felt rushed, defensive, and at times, patronizing... If you value open dialogue with your healthcare provider and time to ask questions, you may want to be cautious when booking here."

LocalityBiz user review

"The pharmacist said I should not take the drug. I suffered with an ear ache for 6 to 7 days... All the doctor had to do was say to me he was sorry and he would talk to Amanda and I would have been happy and would have not left the practice."

Vitals.com patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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