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Summary: University Health KC is a nonprofit health system in Kansas City with over 100 years of service, employing about 1,530 staff and generating around $719M in annual revenue. It operates two acute care academic hospital facilities and the region’s largest behavioral health program, plus a long-term care facility and multiple primary care clinics. The system is the primary teaching hospital for the University of Missouri-Kansas City School of Medicine. For eye care specifically, University Health runs Sabates Eye Center at the outpatient campus (University Health 1, 2101 Charlotte Street) and offers ophthalmology services among its broad specialty areas. Eye care services are part of a comprehensive continuum that includes primary care, specialty clinics, imaging, and surgical options across the University Health network. Key eye-care notes: - Sabates Eye Center located at 2101 Charlotte Street (University Health 1) as part of the outpatient/center offerings. - Eye care is integrated with other specialties (e.g., plastic surgery, imaging) at the Charlotte Street site, with access to advanced imaging (Siemens 3D Mammography mentioned for imaging elsewhere; ophthalmology services implied within Sabates Eye Center).

Clinic Type

Eye Care (Ophthalmology/Optometry) (multi-location group)

Address

2101 Charlotte Street Kansas City, MO 64108

Phone

816.404.3900

Email

Danielle.Harrison@uhkc.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Eye Care
  • Ophthalmology
  • Optometry
  • Sabates Eye Centers

Technology & Equipment

  • state-of-the-art testing equipment
  • tonometry
  • peripheral vision field testing
  • acuity testing
  • eye dilation

Team

  • Sabates Eye Center Doctor, fellowship-trained — Eye care surgeon/doctor

Insurance & Payment

—

Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • BirdEye: 1 out of 5 stars (4 reviews)
  • US News & World Report: 4.3 out of 5 stars (for individual physicians) (54 reviews)

Patients praise

  • Professional and accommodating medical care from some providers
  • High patient experience ratings for individual ophthalmologists despite clinic-wide criticisms

Common complaints

  • Long wait times for appointments and in the waiting room
  • Perceived lack of customer service and responsiveness
  • Concerns regarding administrative errors such as scheduling mistakes
  • Some reports of outdated equipment in the optical shop

"Did not see the doctors until 4:45 pm. This was our 3rd appointment each time the waiting time is 2 or more hours. U better bring your lunch because u will be just sitting and waiting."

— A Better Place Review

"Very professional and very accommodating. University (Truman) gets a bad rep, but I have worked with three clinics there and the care and advice have been ..."

— Yelp Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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