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Clinic Type

Family Medicine

Address

2301 Holmes, Kansas City, MO 64108

Phone

816.404.4862

Email

Danielle.Harrison@uhkc.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available

Services Offered

  • Primary Care
  • Family Medicine
  • Internal Medicine
  • Pediatrics
  • Telehealth
  • Urgent Care
  • On-Demand Virtual Clinic

Insurance & Payment

—

Financial assistance available

Languages Spoken

—

Awards & Accreditations

  • NCQA Patient-Centered Medical Home recognition (Level 3)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (NKC Health Primary Care - Gashland): 4.1/5 (1,467)
  • Birdeye (Kansas City Physician Partners, Inc): 4.6/5 (393)
  • CenterWell Primary Care (Keri J Sutter): 4.75/5 (415)
  • CenterWell Primary Care (Amanda Nicole Stanley): 4.79/5 (287)

Patients praise

  • Providers are often described as knowledgeable, thorough, and genuinely caring
  • Patients appreciate providers who listen actively and take time during appointments
  • Positive rapport and long-term relationships with specific primary care physicians
  • Professional and friendly interactions reported with clinical and some office staff at specific high-rated locations

Common complaints

  • Difficulty scheduling same-day or timely appointments
  • Frustration with administrative support staff, including front desk rudeness and communication errors
  • Poor experiences with centralized call centers and difficulty reaching specific offices
  • Issues with insurance pre-authorizations and prescription refills
  • Feeling rushed or treated as a number rather than an individual patient

"Dr. J is amazing. His approach to every visit I’ve ever had with him is professional. He always fully listens to your concerns."

— NKC Health - Andrew J. Jurgensmeier, M.D. reviews

"Their medical providers are excellent... The reason I gave them a one star review is because their support staff is incompetent."

— Satisfied Patient review of Barry Pointe Family Care

"Absolutely positively the worst place ever to see a primary Dr! ... Funny how you can be on time to see the Dr but yet wait over an hr to see someone."

— LocalityBiz review of University Health Primary Care Lakewood Pavilion

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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