NKC Health
Hospitals • Kansas City, MO • Since 1958
About
NKC Health (formerly North Kansas City Hospital and Meritas Health) is a nonprofit health system based in North Kansas City, Missouri. Founded in 1958, it operates as NKC Health with more than 4,700 staff and over 600 physicians across 35 locations. The system emphasizes comprehensive, innovative care delivered with kindness and serves the Kansas City region. Key details: - Headquarters: North Kansas City, MO - Network: 6 U.S. offices/locations (main HQ at 2800 Clay Edwards Drive, North Kansas City) - Services: Hospital and affiliated primary/specialty care across multiple locations - Contact: Phone 816-691-2000; email team@nkch.org - Website: nkchealth.org If you’re looking for specific services, locations, or how to access care through NKC Health, I can pull out that info or guide you to the closest location.
Clinic Type
Hospitals
Address
2800 Clay Edwards Drive; North Kansas City, MO 64116, US
Phone
8166912000
managedcare@nkchealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (NKC Health Primary Care - Gashland): 4.1/5 (1,467 reviews)
- Birdeye (Physical Therapy & Sports Medicine - Gashland): 4.9/5 (109 reviews)
- Birdeye (Occupational Medicine): 4.3/5 (53 reviews)
- Yelp/Yahoo (NKC Health General): Varies by platform/location (106 reviews)
Patients praise
- Knowledgeable and thorough medical providers
- Personalized and compassionate bedside care
- High patient recommendation rates (90%+)
- Professional and friendly office staff at some locations
- Good results from physical therapy and specialized care units
Common complaints
- Long wait times in the emergency room
- Difficulty reaching staff by phone or unresponsive lines
- Perceived lack of accountability or helpfulness from administrative/front-office staff
- Occasional reports of dismissive or rude interactions with medical staff
"NKC Health has achieved a top 1% national ranking for delivering an outstanding consumer experience. Throughout the year, the healthcare system received over 10,000 Google reviews, with 95% of patients rating their experience positively."
— NKC Health Official Press Release (Jan 2026)"I have had numerous appointments, treatments and other various interactions at NKC Hospital and always been afforded their consideration and care. Front office employees are friendly and..."
— Patient review (Feb 2026)"If you are calling about any information you better know the appropriate person's name, department, work schedule and extension because otherwise you will be transferred to an inoperable line... Their phone etiquette is DEPLORABLE."
— Patient review (Mar 2025)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- NKC Health Hospital — Jun 1, 2026
- Contact Us - NKC Health — Jun 1, 2026
- Mission and Values | NKC Health — Jun 1, 2026
- Billing & Insurance - NKC Health — Jun 1, 2026
- NKC Health Urgent Care — Sep 28, 2025
Information sourced from the clinic's website as of July 11, 2026.
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