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About

The University of Kansas Health System (KU Health System), based in Kansas City, Kansas, is a nonprofit academic medical center affiliated with the University of Kansas Medical Center. It operates multiple locations (including Topeka, Great Bend, and Lawrence) and is known as KU Med. The system is a Level I Trauma Center with 910 beds and a broad physician network across 200+ specialties. It emphasizes education, research, and patient care and integrates its medical staff with KU Medical Center. For finding a doctor, KU Health System offers access to numerous specialists across its facilities and a large provider directory, with affiliations to the University of Kansas Medical Center. Key factors: - Location: Kansas City, KS (core campus at 2330 Shawnee Mission Pkwy, Westwood, and nearby facilities) - Affiliation: University of Kansas Medical Center - Services: Extensive specialty physicians, trauma care, outpatient and inpatient services - Contact/Find a Doctor: Use KU Health System’s physician directory on kansashealthsystem.com to search by specialty, location, and provider name.

Clinic Type

Internal Medicine

Address

2650 Shawnee Mission Parkway, Suite 2201, Westwood, KS 66205

Phone

9135881227

Email

physicianrelationsteam@KUMC.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Internal Medicine
  • Pediatrics

Team

  • Stephanie P Swords, DO, DO — Internal Medicine, Pediatrics

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (Brand Page): 2.6/5 (168)
  • Yelp (Specific Hospital Location): 1.6/5 (42)
  • Momentary (CMS HCAHPS Data): 4/5 (2,643)
  • Healthgrades: 85% (Patient Experience)

Patients praise

  • High nurse and doctor communication ratings compared to national averages
  • Well-regarded by major health rating organizations for quality of care
  • Strong patient recommendation rate (85%)
  • Helpful and knowledgeable medical staff mentioned in some reviews

Common complaints

  • Billing disputes and opaque billing processes
  • Slow responsiveness to call lights and patient requests
  • Inexperienced or unsupportive nursing staff reported in some instances
  • Facilities described by some as outdated

"The staff's attention to detail is incredible and their concern for the patient is obvious."

— Yelp Reviewer

"The call lights stay on way too long unanswered and your nursing staff overall are young and largely inexperienced and need support."

— Yelp Reviewer

"My interactions with Med's billing department are exemplary of why many Americans do not seek necessary treatment for medical conditions--they fear an expensive, opaque billing process that will haunt them long after receiving care."

— Better Business Bureau Complaint

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Summary: University Health KC is a nonprofit, teaching health system in Kansas City, MO, founded in 1962. It operates as University Health KC (Truman Medical Center, Incorporated) with two major acute-care academic hospitals, a large behavioral health program, a long-term care facility, and multiple primary care clinics. It serves as the primary teaching hospital for the UMKC School of Medicine and includes facilities such as Truman Medical Center (Level One Trauma Center), University Health 1 (outpatient and day surgery with clinics like Sabates Eye Center), University Health 2 (Primary and Women’s Care), and University Health Lakewood Medical Center (community hospital with a joint replacement program and Family Birthplace). The system emphasizes accessible, state-of-the-art healthcare regardless of ability to pay, and operates six office locations in Kansas City, MO. Direct relevance to Internal Medicine: - Offers comprehensive internal medicine care through academic physicians and multiple primary care clinics. - Integrated services across hospital-based, specialty, and outpatient settings, suitable for adult internal medicine needs, chronic disease management, and high-risk pregnancies within the broader internal medicine continuum. - Part of a teaching health system, aligning with access to up-to-date treatments and academic specialists. Key details: - Industry: Hospitals and Health Care; Type: Nonprofit; Headquarters: Kansas City, MO; Founded: 1962 - Addresses include 2301 Holmes St, 2101 Charlotte St, 300 West 19th Terrace, and 7900 Lee's Summit Rd, among others - Contact: main numbers 816-404-1000 / 816-404-7000 If you’re specifically looking for internal medicine physicians, clinic locations, or appointment availability, I can tailor the search to those details.

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