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About

Preferred Physical Therapy is a private, multidisciplinary therapy provider offering physical, occupational, and speech therapy services. Headquartered in Gladstone, Missouri, the firm operates 11 offices across Kansas and Missouri, including locations in Leawood, Lansing, Kansas City (KS and MO), and other nearby cities. They focus on relieving pain and restoring physical well-being through a range of primary services and rehabilitation programs. With 34 employees, they are an active provider in the physical therapy field and maintain a presence on LinkedIn. Contact: 855-745-0278. Website: preferredptkc.com.

Clinic Type

Physical Therapy (multi-location group)

Address

101 NW Englewood Rd, #110, Gladstone, Missouri 64118, US

Phone

855-745-0278

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Aquatic Therapy
  • Occupational Therapy
  • General PT Services
  • Workers' Compensation
  • Balance and Vestibular Therapy
  • Astym
  • Parkinson's Therapy
  • TMJ Disorder
  • Blood Flow Restriction
  • Pelvic Floor Rehabilitation
  • Chronic Traumatic Inju ries

Technology & Equipment

  • State-of-the-art facilities
  • One-on-one care
  • Prescription of home exercise programs via app

Team

  • Preferred Physical Therapy Team, Board Certified Experts — Therapists

Insurance & Payment

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Languages Spoken

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Current Offers

Your First Visit

FAQs

What conditions do you treat?

Various musculoskeletal conditions with specialized therapies including balance, vestibular, Parkinson’s, TMJ, pelvic floor, and more.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • medicals-health.com: 5/5 (on specific review site) (8 reviews (at one referenced location))

Patients praise

  • Highly knowledgeable, professional, and friendly staff and therapists
  • Compassionate, personalized care that treats patients as individuals rather than just an injury
  • Effective treatment results and progress toward recovery goals
  • Welcoming, family-like atmosphere and comfortable, updated clinic environments
  • Efficient scheduling and punctuality of sessions

Common complaints

  • Cancellation and attendance policies, including fees for missed appointments
  • Concerns over changes in treatment protocols following acquisitions of other clinics (e.g., transition from one-on-one time with a Doctor of Physical Therapy to tech-assisted sessions)
  • Patient dissatisfaction regarding perceived lack of understanding or flexibility concerning personal struggles or mental health issues affecting attendance

"They treat me as a person and not an injury. I went to them through work comp and I never felt like my care was compromised."

— Candy Gray, via medicals-health.com

"Preferred bought Elite recently. I’m very unhappy since the change. Preferred has changed protocol. You see a DPT for 30 minutes and then handed off to tech. Elite’s protocol was see the DPT for 40 minutes. No handoff."

— Patient review via preferredptkc.com

"This is truly a place where the patient feels like family! A caring, friendly, and unhurried atmosphere! The patient/therapist rapport is amazing, definitely recommend Preferred!"

— Deborah Rhodus, via localitybiz.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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