Primary Care - The University of Kansas Health System
Primary Care • Kansas City, MO • Since 1998 • more than 25 locations locations
About
The University of Kansas Health System (KU Health System, also known as KU Med) is a nonprofit, academic medical center based in Kansas City, Kansas, affiliated with the University of Kansas Medical Center. It operates 140 locations with over 18,000 employees and more than 200 medical specialties. Key details: - Status: Nonprofit, academic medical center - Location: Kansas City, Kansas (headquartered), with additional campuses in Topeka, Lawrence, and Great Bend - Services: Education, research, and patient care across 200+ specialties; Level I Trauma Center - Facilities: 910–993 staffed beds (varies by data), multiple clinics and hospitals - Volume (recent data): ~1.75 million outpatient visits, ~62,500 inpatient admissions, ~133,000 ED visits (2024) - Contact/overview:KU Health System is a leading destination for complex care and diagnosis, leveraging medical research and education - Aliases: KU Med, University of Kansas Health System, The University of Kansas Hospital If you’re seeking primary care specifically in Kansas City, KU Health System offers extensive primary care physicians within its network, with options across its Kansas City campuses and partner locations. For exact primary care providers, schedules, or to find a KU Health System primary care physician near you, consider visiting kansashealthsystem.com and using the “Find a Primary Care Doctor” or location search, or calling their patient services at 913-588-1227 / 1-913-588-5000.
Clinic Type
Primary Care
Address
3901 Rainbow Blvd., Kansas City, KS 66160, US
Phone
913-588-1227
FinancialCounselor@KUMC.edu
Opening Hours
Extended Urgent Care hours (specific to Medical Pavilion in Kansas City, KS) noted around July 3-4 and July 10-11; no exact general opening hours provided
Emergency Care
Region’s only nationally verified Level I Trauma Center
Services Offered
Team
Insurance & Payment
Copays, Self-pay, MyChart payments (online)
Languages Spoken
FAQs
What services are offered?
Annual and routine screenings, comprehensive care for ongoing health and wellness, immunizations, mental health screenings, physicals (including sports and well-woman exams), prescriptions and labs, referrals to subspecialists, sick appointments, subspecialized primary care, treatments for common illnesses.
What services are included in primary care?
Comprehensive primary care for men, women, children and adolescents; services include well-woman exams, prescriptions and labs, referrals to subspecialists, and more.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Health System brand level): 2.6/5 stars (based on 168 reviews) (168 reviews)
- Birdeye (Marillac Campus): 2.8/5 stars (203 reviews)
- Yelp (Medical Center location): 1.6/5 stars (42 reviews)
- CMS HCAHPS (Hospital level): 4/5 stars (2,643 patient surveys)
Patients praise
- High patient trust and willingness to recommend the overall hospital system
- Positive experiences with specific, long-term primary care physicians and specialists
- Recognition for quality of medical care and clinical expertise
- Effective communication by nursing and medical staff in inpatient settings
Common complaints
- Complaints regarding opaque or difficult billing practices
- Issues with front desk staff communication and professionalism
- Frustration over long wait times for appointments and while in the clinic
- Perception of reduced personalized care and feelings of being just a number
"Dr. McFarland and the staff at KU med have been nothing but helpful and understanding."
— Patient review, LocalityBiz"They are not very transparent with the patient on what and how things are billed... Unfortunately my doctor who I really like was in an Olathe clinic that was absorbed by The University of Kansas Medical Authority, and now I will need to find a different provider because of these billing practices."
— Patient review, Birdeye"He is thorough, kind, and easy to visit with. He will come into the exam room, sit down, cross his legs, and just let you talk. He takes his time with you and pays attention to your complaints."
— Patient review, Healthgrades (Dr. Travis Keller)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Find A Doctor At The University of Kansas Health System — Feb 2, 2026
- Dr. Spencer L Hill, MD - Kansas City, KS - Internal Medicine - Request Appointment — Aug 27, 2025
- Dr. Alex Q Adkins, MD - Overland Park, KS - Internal Medicine - Request Appointment — Sep 9, 2025
- Hospital Medicine - Find A Doctor At The University of Kansas Health System — Sep 19, 2025
- THE UNIVERSITY OF KANSAS HEALTH SYSTEM - Yelp - Yelp — Jun 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Kansas City
Summary: University Health KC is a nonprofit, academic health system in Kansas City, Missouri, founded in 1962. It operates six locations (including Truman Medical Center and the 2101 Charlotte Street outpatient campus) and offers a broad continuum of care with a strong emphasis on primary and women's health services, orthopaedics, cardiology, diabetes management, oncology, high-risk pregnancy, ophthalmology, and family birth-related care. It serves as the primary teaching hospital for the University of Missouri-Kansas City School of Medicine and features urban trauma care (Level One) at Truman Medical Center. The system emphasizes accessible, state-of-the-art care regardless of ability to pay. Key points for Primary Care interest: - Locations include 2101 Charlotte Street (outpatient care with 16 clinics: Sabates Eye Center, plastic surgery, hernia repair, Medical Imaging with Siemens 3D Mammography) and 2211 Charlotte St (Primary and Women's Care). - Comprehensive family and women’s health services across primary care, obstetrics, and maternal-fetal medicine. - Part of a broader academic health system with integrated specialty services and community-based care. - HQ: 2301 Holmes Street, Kansas City, MO. - Nonprofit status with a focus on accessible care.
Summary: AdventHealth Kansas City (nonprofit, part of AdventHealth Shawnee Mission) offers whole-person care across multiple specialties, including primary care, with a network of locations in the Kansas City area. Key services include primary care, urgent/emergency care, cardiology, orthopedics, cancer care, women’s health, behavioral health, and more, supported by advanced technology and compassionate care. Main headquarters: Merriam, KS, and five offices across Johnson and surrounding counties (Lenexa, Overland Park, Merriam, Ottawa). Contact numbers: 913-676-2000 / 913-676-2112. If you’re seeking primary care doctors specifically, interface with AdventHealth Kansas City’s primary care physicians at the 5 Kansas locations, or visit the linked AdventHealth Shawnee Mission page for physician directories and appointment options.
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