Urgent Care - The University of Kansas Health System
Urgent Care • Kansas City, MO • Since 1998
About
Summary: - The University of Kansas Health System (KU Health System, KU Med) is a nonprofit, academic medical center based in Kansas City, Kansas, affiliated with the University of Kansas Medical Center. It operates multiple locations in Kansas (including Topeka, Great Bend, Lawrence) and is a Level I Trauma Center. - It offers comprehensive care across 200+ specialties, with extensive emergency and surgical services. In 2024, it reported 1.75 million outpatient visits, 62,579 inpatient admissions, 133,093 ED visits, and 10,124 inpatient and 8,743 outpatient surgeries. - If you’re seeking urgent care specifically, KU Health System provides trauma-level emergency services and urgent care within its network. For immediate attention, go to the closest KU Health System emergency department (Kansas City, KS location) or call the main lines for guidance. Key details: - Location: Kansas City, Kansas (HQ), with multiple Kansas locations - Type: Nonprofit academic medical center - Emergency: Level I Trauma Center - Beds: ~910 - Affiliations: University of Kansas Medical Center - Known aliases: KU Med, University of Kansas Health System, The University of Kansas Hospital Phone/contacts: - General: 913-588-1227 or 1-913-588-5000 Note: If you’re specifically seeking urgent care (non-emergency) options or hours, please specify your exact location or preferred KU Health System campus so I can point you to the nearest urgent care or ED and current wait times.
Clinic Type
Urgent Care
Address
2000 Olathe Blvd., Level 1, Suite D, Kansas City, KS 66160
Phone
913-574-2273
MyChart@KUMC.edu
Opening Hours
Mon 7 a.m. - 8 p.m.; Tue 7 a.m. - 8 p.m.; Wed 7 a.m. - 8 p.m.; Thu 7 a.m. - 8 p.m.; Fri 7 a.m. - 8 p.m.; Sat 8 a.m. - 3 p.m.; Sun 8 a.m. - 3 p.m.
Telehealth
Urgent care video visit from home
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
If you need medical care quickly, but don’t require a trip to the emergency department, you can rely on The University of Kansas Health System's urgent care team. You can see a provider without an appointment at our urgent care locations throughout the Kansas City area and in Great Bend or through an urgent care video visit in the comfort of home. Several locations also offer scheduled in-person visits.
Note: This is a contextual description, not a discrete FAQ entry with a question/answer pair available in the provided text.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.6 out of 5 stars (based on 168 reviews for the health system) (168 reviews)
- Birdeye (Creekwood location): 3.1 out of 5 stars (60 reviews)
- Google (Shawnee location): 2.3 out of 5 stars (105 reviews)
- DataLog24 (T-Mobile Center location): 3.5 out of 5 stars (705 reviews)
Patients praise
- Efficiency in some locations
- Friendly and professional staff in certain instances
- Clean facilities
- Convenient access to on-site lab services and MyChart integration
Common complaints
- Long wait times, even when clinics appear underutilized
- Staff attentiveness and communication concerns
- Occasional complaints about rushed or disinterested providers
- Billing complications
"While some patients have reported mixed experiences, many have praised the clinic's efficiency and friendly staff."
— BestProsInTown regarding the Medical Pavilion location"Patients frequently mention long wait times, with some reporting waits of 3+ hours despite the facility appearing empty. Reviewers consistently note concerns about staff attentiveness and communication."
— Urgent Care Directory regarding the Shawnee locationSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Labor Day Holiday Hours — Aug 1, 2025
- Top Doctors Recognized by Ingram’s — Oct 1, 2025
- Choose Your Health Insurance for 2026 — Aug 1, 2025
- How Thunderstorms Trigger Severe Asthma — Mar 1, 2026
- KC doctors give advice for flu season: Urgent care or ER? | Kansas City Star — Jan 8, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Kansas City
Sunflower Medical Group provides urgent care services in the Kansas City, KS area with two locations in Mission and Heartland. Key details: - Urgent care available at Mission (HQ) and Heartland locations. - Other services: primary care, obstetrics/gynecology, laboratory tests, X-ray, EKG, ultrasound, stress tests, vascular screening, bone density. - 7 offices across the United States, headquartered in Mission, KS. - Specialties include internal medicine, family practice, and pediatrics; physician bios detail specific specialties. If you need directions or the fastest urgent care option near you, tell me your exact location within Kansas City, KS and I’ll pull the nearest Sunflower Medical Group urgent care site and hours.
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