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Internal Medicine • Kapaa, HI
Clinic Type
Internal Medicine
Address
2490 Oka Street, Kalaheo, HI 96741? (Not fully explicit)
Phone
808-828-1418
template.placeholder@gmail.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- FamilyDoctorDirectories, Hawaii Pacific Health, Vitals, and Healthgrades: Range from 3.3 to 5.0 out of 5 across various providers and practices (Varies by provider; some have few ratings, while others like Dr. Bernice Yap have 91 ratings)
Patients praise
- Compassionate, patient, and good listening skills reported by some providers
- Thorough and detailed explanations of care plans
- Staff described as professional and kind in some practices
- Feeling treated like a person rather than just a patient
Common complaints
- Rude, patronizing, or dismissive communication from some providers
- Long wait times for appointments and in the office
- Rushed appointments with limited time for patient concerns
- Difficulty getting timely appointments
"At the kapaa clinic you feel heard and they get what is needed for you done. Start to finish."
— LocalityBiz review for The Clinic at Kapaa"She was incredibly rude and patronizing. Wouldn’t let me finish a sentence, belittled me, accused me of being “having issues with doctors”"
— Healthgrades review for Dr. Jocelyn Chang"Dr Yap was a really good listener and extremely patient as I explained the various tests and procedures I've had."
— Hawaii Pacific Health patient review for Dr. Bernice YapSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Bone and joint services open in Kapaa - The Garden Island — Nov 10, 2025
- Need to Find a Doctor? Use the WebMD Directory. — Jul 5, 2026
- Haunani A. Louis, NP - Nurse Practitioner in Wahiawa, HI — May 14, 2026
- Updating/Correcting Physician Directory Listing or Review Concern – WebMD Customer Care — Jul 8, 2026
- Jun Kauh, NP - Nurse Practitioner in Waimanalo, HI — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Kapaa
The Clinic at Kapaa is part of the Hawaii Health Systems Corporation (HHSC) Kauai Region, which encompasses Kauai Veterans Memorial Hospital and related facilities in Waimea and Kapaa. HHSC Kauai Region provides family-centered healthcare including hospitals, clinics, urgent care, and telehealth services. The specific Kapaa clinic is within HHSC’s Kauai operations, offering medical services staffed by a small, local team, and connected to HHSC’s network of care across Kauai. Key notes: - HHSC Kauai Region includes multiple offices on Kauai (Waimea-based hospitals/clinics; Kapaa clinic as part of the region). - Services generally cover primary care, urgent care, and telehealth within the HHSC network. - Contact for HHSC Kauai Region: 1-808-338-9431.
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See other internal medicine clinics in Kapaa, or search the full directory by insurance, ratings, and more.