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Summary for: Locations - Hospital Sisters Health System (Kaskaskia context) - Sacred Heart Hospital is part of the Hospital Sisters Health System (HSHS), a nonprofit multi-institutional health care system across Illinois and Wisconsin, comprising 15 hospitals and an integrated physician network. - HSHS location for Sacred Heart Hospital: Eau Claire, Wisconsin (HQ at 900 West Clairemont Ave., Eau Claire, WI 54701). - The system is headquartered in Eau Claire, WI, with relevant office locations listed as 3 offices in the United States (all in Eau Claire, WI area). - Key facts: Sacred Heart Hospital is part of a broader HSHS network, with corporate data indicating employment and revenue figures in the system’s profile.

Clinic Type

General Medical and Surgical Hospitals

Address

301 N. Eight Street, Fifth Floor HSHS St. John’s Pavilion Springfield, IL 62701

Phone

618-234-2120

Email

helpdesk@hshs.org

Opening Hours

Mon - Fri: 7:30 am - 4:30 pm

Services Offered

Insurance & Payment

Languages Spoken

FAQs

What are the visiting hours?

Mon - Fri: 7:30 am - 4:00 pm

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (for HSHS St. Anthony's Memorial Hospital): 3.7/5 stars (323 reviews)
  • Birdeye (for HSHS St. Joseph's Hospital): 3.4/5 stars (260 reviews)
  • PissedConsumer: 1.0/5 stars (1 review (for HSHS as a system))

Patients praise

  • kind and professional nursing staff in some departments
  • effective and accurate medical diagnoses
  • national clinical recognition for specific programs like wound healing
  • accreditations for quality cardiovascular services

Common complaints

  • billing and aggressive collection practices
  • long emergency room wait times
  • perceived lack of compassion from some staff
  • dissatisfaction with doctor bedside manner
  • inconsistent quality of nursing care

"The only people charged full rate by hospitals are people that are uninsured, underinsured or do not have an insurance company in network... They will then sue the patient."

PissedConsumer review of HSHS

"Everyone in ER was kind. I was treated very well. I was scared and felt so sick... My experience was excellent."

Birdeye review of HSHS St. Joseph's Hospital

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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