Primary Care in Kankakee County - Riverside Healthcare
Internal Medicine Clinics • Kaskaskia, IL • Since 1964 • Multiple locations across Kankakee, Will, Grundy, Iroquois counties locations
About
Riverside Healthcare is a nonprofit, integrated health system headquartered in Kankakee, IL, serving Kankakee and surrounding counties (Iroquois, Will, Grundy). Key details: - Founded 1964; 701 employees; annual revenue around $2.5B. - Riverside Medical Center (312 beds) is a flagship hospital within the system, a Level II Trauma center, and Magnet-recognized for nursing excellence. - Notable awards: Healthgrades Distinguished Hospital for Clinical Excellence; 100 Top Hospitals by Truven. - Primary service areas include primary care and advanced specialty programs (cancer, heart care, neurosurgery, orthopedics). - Locations: 7 offices in the United States (including 350 N. Wall Street, Kankakee, and nearby towns). - Contact: main phone (815) 933-1671. If you’re specifically looking for primary care in Kankakee County, Riverside Healthcare operates multiple clinics and the Riverside Medical Center campus in Kankakee offers primary care providers and integrated specialty services within the Riverside system. For exact clinic addresses and scheduling, see the Riverside Healthcare locations page or contact the main line.
Clinic Type
Internal Medicine Clinics
Address
400 Riverside Drive Suite 2100, Bourbonnais, IL 60914; 401 N. Wall Street Suite 102, Kankakee, IL 60901
Phone
(815) 933-1671
mcollins@rhc.net
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available (Telemedicine/Virtual visits)
Services Offered
Technology & Equipment
Team
Insurance & Payment
We accept most major insurance plans, including Medicare and Medicaid.
Languages Spoken
FAQs
What services are offered at Riverside Medical Group primary care/internal medicine?
Internal Medicine services for adults (18+), chronic disease management, geriatric medicine, preventive health, and coordination of care.
What services does Internal Medicine offer?
Primary care focused on adults (18+), complex chronic disease management, geriatric medicine, preventive health for adults, pre-surgical evaluations and care coordination.
How can I book an appointment?
Call your preferred office or book through MyChart; you can also fill out the appointment request form.
What should I bring to my visit?
Insurance card, photo ID, a list of current medications, and any medical records from previous providers.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Illinois Hospital Report Card: 66% of surveyed patients reported being highly satisfied with their hospital experience (Based on standardized HCAHPS national survey data)
- Vivian Health: 3.1 out of 5 (29 reviews)
- U.S. News Health (Patient Experience Score): 3 out of 5 (N/A)
Patients praise
- Many individual primary care providers in the Riverside Medical Group receive high patient satisfaction ratings (often 4.6-5.0 out of 5)
- Patients express appreciation for specific departments and specialists, such as cardiac rehab and sleep centers
- Positive experiences with individual nurses and supportive care staff in certain departments like labor and delivery
Common complaints
- Reports of poor staff communication and responsiveness to patient needs
- Dissatisfaction with wait times in the emergency department and scheduling/follow-up processes
- Concerns regarding bedside manner, perceived lack of care, and staff professionalism
- Documented complaints regarding hospital operations, such as handling of personal property and communication with family members
"I gave birth to my daughter her and the experience was excellent. Not all of the doctors and nurses here are the best but the good ones deserve an a five star rating."
— Vymaps Review"Seems like a lot of the staff don’t seem to listen to the patients wants/needs. ... Dignity doesn’t seem to be important here, staff are pretty careless as well."
— Find Rehab Centers ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Maryann Kelly, MD Joins Primary Care | Riverside Healthcare — Apr 15, 2026
- New family medicine physician joins Riverside Healthcare in Kankakee – Shaw Local — Sep 18, 2025
- Princy George, MD Joins the Riverside Primary Care Team | Riverside Healthcare — Sep 4, 2025
- Julie Richardson NP Joins Riverside Primary Care Frankfort — Sep 17, 2025
- Hilda Kina - Nurse Practitioner in Willmington, IL — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics clinics in Kaskaskia
Horizon Health is a nonprofit healthcare provider serving Edgar County and surrounding communities (IL and IN) for 50+ years. Based in Paris, IL, it operates 11 offices across Illinois and Indiana and employs about 136 staff. The organization offers inpatient/outpatient care, emergency medicine, diagnostics, and community health services, emphasizing high-quality, cost-effective care. Key locations include Paris (HQ and multiple clinics) and Chrisman, IL, with an Indiana site in Terre Haute. If you’re seeking Internal Medicine or general healthcare services in IL/IN, Horizon Health provides primary care and hospital services under a nonprofit model in the region. Contact: (217) 465-4141 / +1 217-465-8411. Website: myhorizonhealth.org.
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