Hawaii's Federally Qualified Health Centers
Federally Qualified Health Center (FQHC) • Kawaihae, HI
Clinic Type
Federally Qualified Health Center (FQHC)
Address
—
Phone
+911
programs@hawaiipca.net
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- LocalityBiz (for 65-1267 Kawaihae Rd location): Mixed (includes both 1-star and 5-star reviews)"}},{reviewCount:{citations:,confidence:
Patients praise
- Helpful and polite front desk staff reported by some patients
- Convenient location and access to on-site lab services
- Commitment to implementing patient-centered care models
Common complaints
- Long wait times for appointments and at the clinic
- Poor communication and follow-up from providers
- Difficulties reaching staff via telephone or for scheduling
- Inconsistent information from customer service or call centers
- Issues with referral processes and coordination of care
"The waiting time was a little bit long. Just over 13 minutes. But the service help you so fast. The doctors and front desk is helpful and gets straight to the point."
— LocalityBiz review"Horrible horrible horrible. If you love your loved ones don’t take them here. Dr Au refuses to call his patients back. We wait at the office to actually speak to him and we wait 3 hrs just to not speak to the dr."
— LocalityBiz reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- 'Ohana Health Plan, the Centene Foundation, and Hawai'i Island Community Health Center Unveil New Mobile Clinic to Expand School-Based Healthcare - Jul 30, 2025 — Jul 30, 2025
- Doctor's office for Big Isle schools gets wheels — Jul 31, 2025
- New pharmacy locker opens at Kaʻū Family Health Center : Big Island Now — Feb 14, 2026
- $1M grant buoys Hawaiʻi Island health clinic facing federal cuts | Hawai'i Public Radio — Sep 2, 2025
Information sourced from the clinic's website as of July 11, 2026.
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