Behavioral Health - Hawaiʻi Island Community Health Center
Mental Health Counseling • Kawaihae, HI
Clinic Type
Mental Health Counseling
Address
—
Phone
808-333-3600
medical.records@HICommunityHealthCenter.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
—
Savings plan: Sliding Fee Discounts for Care
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.5 stars (Yelp, aggregate) (24 reviews)
- Birdeye: 3.5 stars (Birdeye, aggregate) (18 reviews)
Patients praise
- Appreciation for the integrated care approach (medical, dental, behavioral)
- Positive feedback for specific providers and staff who are described as empathetic and knowledgeable
- Sliding-fee discount programs and accessibility for diverse patients
- Convenience of multiple island-wide locations
Common complaints
- Difficulties with phone access and scheduling appointments
- Long wait times and "cattle call" atmosphere
- Communication challenges between administrative/call center staff and patients
- Specific complaints regarding individual provider bedside manner and billing/insurance transparency
"I am literally FED UP with this clinic. They claim to be big on mental health but you call to schedule an appointment & can't even get through to anyone."
— LocalityBiz review of HICHC Kealakehe Family Health"Patients praise the excellent care and service they receive. Providers like Dr. R. Baretto, Reiko Barretto, and Cassandra Travers are described as awesome, great, kind, empathetic, and deeply knowledgeable."
— BestProsInTown review summary of HICHC Kuakini Family HealthSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Behavioral Health Provider-Ph.D., Psy.D., LCSW, LMHC, or LMFT — Nov 12, 2025
- Hawaii - Provider Directory: UHA Health Insurance — Jul 3, 2026
- Big Isle clinic cares for those on the streets — Aug 27, 2025
- HB20: Victoria Hanes, Hawai‘i Island Community Health Center - Hawaii Business Magazine — Mar 11, 2026
- Doctor's office for Big Isle schools gets wheels — Jul 31, 2025
Information sourced from the clinic's website as of July 11, 2026.
More mental health counseling clinics in Kawaihae
Hawaii Behavioral Health (HBH) is a private mental health care company based in Honolulu, Hawaii, with 8 U.S. offices (including one in Waimea near Kawaihae). They provide comprehensive mental health services for individuals and families across Hawaii, focusing on community well-being. HBH operates under the names Health Services Hawaii 808 Inc. and Hawaii Behavioral Health, and employs about 73 people with annual revenue around $10.2 million. Main contact options include multiple Honolulu-area phone numbers and emails (contact@hibh.org, oahu@hibh.org). Headquarters: 1330 Ala Moana Blvd, Honolulu, HI 96814. If you’re looking for services near Kawaihae or on the Big Island, HBH has an office in Waimea (65-1279 Kawaihae Road, Suite 201).
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