Dartmouth Health's Cheshire Medical Center opens new family ...
Family Medicine • Keene, NH • West Campus at 62 Maple Ave, Keene, NH locations
About
Dartmouth Health’s Cheshire Medical Center recently announced the opening of a new family-focused facility or service, expanding its capabilities in Keene, NH. The update highlights the system’s ongoing growth and commitment to enhancing family medicine and pediatric care within its Cheshire Medical Center location. For full details, check the Cheshire Medical Center page on the Dartmouth Health site or the Keene area announcements.
Clinic Type
Family Medicine
Address
Family & Community Care, West Campus, 62 Maple Ave, Keene, NH
Phone
603-354-6900
matthew.s.houde@hitchcock.org
Opening Hours
FCC will be open from 8 am to 5 pm, Monday through Friday, by appointment only
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
To establish care at Family & Community Care, please call
603-354-6900. Learn more about choosing a new provider by visiting the Cheshire Medical Center/FCC page.
Awards & Accreditations
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- MedicalRecords.com: 2.6 out of 5 stars (87 reviews)
- NH Health Cost (based on state metrics): 6 out of 10 for overall patient experience (N/A)
- WebMD: N/A (1 review)
Patients praise
- New family medicine practice (Family & Community Care) offers expanded primary care and behavioral health services
- Comprehensive and integrated care model at the new West Campus location
- Dedicated educational site for family medicine residents
- Some reports of kind, professional, and team-oriented staff in emergency services
Common complaints
- Concerns regarding facility cleanliness and signage
- Difficulties with parking and navigating the interior
- Reports of poor communication and responsiveness from staff
- Perceived dismissiveness of medical concerns or pain in emergency situations
- Below-average ratings for patient experience, including quietness at night, room cleanliness, and help received
"Recent Emergency services experiences were really good. Superb receptionists, lab techs, radiology, transport, techs, RNs,Paramedics and APRNs. Floor staff and hospitalists great too. Everyone was kind, smart, on the ball, gracious, worked as a team and patient focused. But the place is FILTHY and impossible to find parking, or the way around the interior. The signage is either awful, absent, too ..."
— WebMD"The ER blatantly ignored a confirmed case of pyelonephritis the first visit and dismissed my pain and dehydration and I had to return a day and a half later."
— MedicalRecords.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Filling the Gap in Family Medicine - Vitals Magazine — Jun 16, 2026
- Luring medical residents to train, and stay, in New Hampshire - NH Business Review — Sep 11, 2025
- Cheshire Medical Center expands residency program with six new family medicine doctors - My Keene Now — Jul 23, 2025
- Cheshire Medical Center Launches $42 Million “Our Community, Our Future” Campaign - My Keene Now — Nov 7, 2025
- Luring medical residents to train, and stay, in New Hampshire - NH Business Review — Sep 5, 2025
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Keene
DHMC and Clinics Keene is part of the Dartmouth–Hitchcock Medical Center system, serving as a broad primary and specialty care network in northern New England. Key points relevant to your query: - System context: DHMC/Clinics are the flagship academic medical center for Dartmouth Health, linking care with Geisel School of Medicine at Dartmouth and other Dartmouth health programs. - Location focus: The Cheshire Medical Center area is represented in the DHMC/Clinics network as part of Dartmouth Health’s northern New England footprint, with primary care access and specialty referrals coordinated through the DHMC ecosystem. - Services scope: Primary care availability is integrated with DHMC’s academic and clinical resources, offering routine check-ups, chronic disease management, preventive care, and pathway access to hospital-based services as needed. If you’re specifically seeking DHMC-affiliated primary care options in Keene, NH (Cheshire Medical Center area), you’ll typically find: - DHMC-affiliated primary care clinics or partner practices in or around Keene as part of the Dartmouth Health network. - Referral pathways to DHMC’s tertiary care, specialty clinics, and the Geisel School of Medicine–affiliated services when higher-level care is required. Note: For precise clinic names, addresses, and appointment availability in Keene, it’s best to visit the Dartmouth Health/DHMC clinics directory or contact Cheshire Medical Center’s primary care scheduling directly.
Cheshire Medical Center in Keene, NH, is a nonprofit hospital and the only hospital in Cheshire County. It offers primary care, including family medicine, along with emergency and specialty services as part of the Dartmouth Health network. The 115-bed hospital, founded in 1892 and located at 580 Court Street, Keene, provides a family medicine/primary care presence through multiple offices (including locations on Court Street, Emerald Street, and nearby Winchester and Walpole offices). The center emphasizes community health in the Monadnock Region and operates as Dartmouth Hitchcock Keene within the Dartmouth Health system.
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