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About

Cheshire Medical Center in Keene, NH, is a nonprofit, 115-bed hospital and the only hospital in Cheshire County. It is part of the Dartmouth Health network (Dartmouth-Hitchcock Keene) and offers emergency, primary, and specialty care across multiple locations in the Monadnock region. Founded in 1892 (current campus built in 1973), the center serves as a regional health hub with 408 employees and annual revenue in the $100M–$500M range. For ophthalmology/vision care specifics, Cheshire Medical Center is part of the health system that provides specialty services, but the provided data does not detail ophthalmology services; you may contact the center or visit their site for ophthalmology offerings, clinics, and providers. Main contact: 603-354-5400. Location highlights: 580 Court Street, Keene, NH 03431 (HQ).

Clinic Type

Ophthalmology

Address

580 Court Street, Keene, NH 03431, US

Phone

+1-603-354-5420

Email

volunteers@cheshire-med.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Ophthalmology Vision Care
  • annual eye exams
  • contact lens service and fitting
  • diagnosis and treatment of eye conditions
  • referrals to specialists
  • eye surgeries (on-site and surgical suites)
  • common eye conditions and treatments
  • common eye surgeries
  • eye health education and patient support

Team

  • Ophthalmologists, null — Medical doctors who specialize in eye diseases and perform surgeries
  • Optometrists, null — Optometry doctors who diagnose and treat eye diseases and manage eyeglass/contacts prescriptions
  • Certified ophthalmic assistants, null — Medical professionals supporting testing and imaging for eye exams

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Lawrence Jaeger): 3.7 out of 5 stars (3 ratings)
  • Healthgrades (Dr. Janet Aug): 5 out of 5 stars (1 rating)
  • Third-party review platforms: Mixed reviews (ranging from 1 to 5 stars) (Multiple individual reviews)

Patients praise

  • Highly praised clinical staff for being kind, gentle, and compassionate
  • Efficient appointment scheduling and triage processes for some patients
  • Helpful service regarding eyewear for children
  • Clear explanations of conditions and treatments provided by doctors

Common complaints

  • Complaints regarding lack of urgency in responding to medical concerns
  • Reports of curt or rude customer service in the Optical Shop
  • Lack of empathy reported by some patients

"Every step of the way, my visit to this Opthalmology clinic was a perfect health care experience... I wish all doctors were as gifted as he is at explaining what a patient needs to know in an encouraging, calm, friendly, and respectful way."

LocalityBiz reviewer

"Very disappointed in the sense of urgency. I called with an eye problem today... and haven't heard anything. Nobody is in charge or nobody cares."

Mappca reviewer

"This is the first time I've checked Yelp when shopping for eyeglasses. Wow... Sorry to say, the personnel are still curt and rude."

MapQuest reviewer quoting Yelp experiences

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Keene, NH·Ophthalmology

Keene Eye Care is a Keene, NH-based medical practice offering optometry and vision care services, with two offices in Keene. They provide eye exams, eye care products, and appointments with an eye doctor, emphasizing same-day availability. Contact: frontdesk@keeneeyecare.com; phone lines 603-357-4090 / 603-357-5081. Located at 338 Main St, Keene, NH 03431. The practice operates in the healthcare/optometry space and serves patients in the United States.

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Keene, NH·Ophthalmology

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