Primary Care at Cheshire Medical Center | DHMC and Clinics
Primary Care • Keene, NH • Since 1893
About
Summary: - The Dartmouth–Hitchcock Medical Center (DHMC) is the flagship academic medical center of the Dartmouth Health system, based in Lebanon, NH. It operates as a major tertiary-care referral site for northern New England and is NH’s only Level I Trauma Center. - DHMC is affiliated with the Geisel School of Medicine at Dartmouth and offers comprehensive primary, specialty, and subspecialty care, plus education and research. It collaborates with Dartmouth’s Thayer School of Engineering and The Dartmouth Institute for Health Policy & Clinical Practice. - DHMC employs about 3,865 people (YoY +5.2%) and has annual revenue around $2.3B. It features 507 inpatient beds, a Level I adult and Level II pediatric trauma program, and New Hampshire’s only air ambulance service, with a helipad (NH82). - Location: One Medical Center Drive, Lebanon, NH 03756; serves northern New England; part of Dartmouth Health (Dartmouth Hitchcock Clinics and Hospitals). - If your goal is “Primary Care at Cheshire Medical Center | DHMC and Clinics Keene,” note that Cheshire Medical Center is a separate New Hampshire health system affiliated with DHMC and Clinics network; for primary care specifics in Keene, you’d typically contact the DHMC Clinics network or Cheshire Medical Center’s primary care services in Keene to find providers, appointment options, and care teams.
Clinic Type
Primary Care
Address
Keene, New Hampshire; serves Keene, Walpole, and Winchester
Phone
+1-800-653-0776
gme.office@hitchcock.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services are provided by Cheshire Medical Center primary care?
Prevention and wellness, acute care, and chronic care; teams lead primary care providers (PCPs) to coordinate care and act as your medical home.
Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- MedicalRecords.com: 2.6 / 5 (87)
- Birdeye: 1.9 / 5 (13)
- New Hampshire HealthCost Quality Data: 60% recommended (N/A)
Patients praise
- Some patients report positive, efficient emergency care experiences
- Appreciation for specific doctors and nurses who provided attentive and timely care
- Satisfaction with therapy teams
Common complaints
- Reports of slow response times and long waits in the emergency department and urgent care
- Complaints regarding customer service, administrative communication, and difficulty getting call-backs
- Negative experiences with specific physician bedside manner and perceived incompetence
- Concerns over billing and lack of clear instructions for procedures like lab work
- Reports of feeling dismissed or neglected during care experiences
"Patient advocates take the complaints and make you feel stupid for making them and consistently stand up for their doctors and nurses even when they are blatantly wrong."
— MedicalRecords.com User Review"The quality of care and customer is service is far below a 1star. I suggest you leave Keene if you need medical care."
— LocalityBiz User Review"The efficiency to which they aspire to never ceases to amaze me. Having had robotic prostate surgery, hernia repair and now this I am great full to have them as our neighbors."
— LocalityBiz User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Diabetes Care Now Available Through Primary Care Department | News & Stories | Cheshire Medical Center — Apr 21, 2026
- Filling the Gap in Family Medicine - Vitals Magazine — Jun 16, 2026
- Cheshire Medical Center expands residency program with six new family medicine doctors - My Keene Now — Jul 23, 2025
- New Hypertension Clinic at Cheshire Medical Center Expands Local Access to Blood Pressure Care - My Keene Now — Oct 7, 2025
- Cheshire President and CEO Named To List Of Rural Healthcare Leaders To Know | News & Stories | Cheshire Medical Center — May 19, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Keene
Cheshire Medical Center in Keene, NH is a nonprofit, 115-bed hospital and the primary care hub for the Monadnock region. As part of the Dartmouth Health network (Dartmouth-Hitchcock Keene), it provides emergency care, specialty services, and comprehensive primary care across its 7 offices. Founded in 1892 and headquartered at 580 Court Street, Keene, the center offers community-focused healthcare with multiple pediatric and adult primary care practices, urgent/emergency services, and outpatient specialties. Contact: 603-354-5400.
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