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About

North Hills Family Practice, P.A. (North Hills Family Medicine) is a private medical practice offering family medicine, primary and urgent care in Keller and North Richland Hills, TX. Headquartered in North Richland Hills, they operate 4 offices across the area and employ about 6 staff with Joseph Lambert as President. Services fall under family medicine, primary care, urgent care, and related healthcare categories, with a patient portal and virtual visit options. Key contact: 817-431-3800 (and other listed numbers). Website: nhfm.net.

Clinic Type

Family Medicine

Address

4351 BOOTH CALLOWAY, SUITE 101, NORTH RICHLAND HILLS, Texas 76180, US

Phone

+1 817-431-3800

Email

yourfullname@fakeemail.com

Opening Hours

Evening and weekend hours available, urgent care openings; not explicitly quantified

Services Offered

  • Urgent Care
  • Annual Wellness Exams
  • Labs & Diagnostics
  • Preventative Care
  • Pediatric & Adolescent Care
  • Women’s Health
  • Men’s Health
  • Chronic Disease Management
  • Dermatologic Procedures
  • Weight Management
  • Travel Medicine
  • Immunizations
  • Patient Portal
  • Forms
  • After Hours Medical Advice
  • CareCredit

Insurance & Payment

Financing: CareCredit

Languages Spoken

FAQs

What services are available at NHFM?

The page mentions Urgent Care, Annual Wellness Exams, After Hours Medical Advice, Labs & Diagnostics, and various forms and physician staff, indicating a broad primary care and urgent care capability.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (North Hills Family Medicine, Keller, TX): 4.8/5 (1,564 reviews)
  • WebMD (North Hills Family Practice, Keller, TX): Not stated (shows 2 ratings / 2 reviews) (2 reviews / 2 ratings)
  • Birdeye (Dr. William Musgrave, Keller, TX): 3.9/5 (296 reviews)
  • Healthgrades (Dr. Elizabeth Bah, Keller, TX): 4.9/5 (156 reviews)

Patients praise

  • High satisfaction with staff professionalism and attentiveness for some patients
  • Short or brief wait times reported in some positive reviews
  • Doctors/clinicians described as caring, thorough, and not rushing patients

Common complaints

  • Long waits and scheduling/appointment difficulties reported in some reviews
  • Poor phone responsiveness / no call backs mentioned
  • Billing/testing or care-delivery concerns mentioned (e.g., labs refused / not performed; front desk issues)

"“Every time i come here ther customer service is AWFUL!! The wait is ridiculous…”"

Birdeye review excerpt for North Hills Family Medicine (Keller, TX)

"“I had a great experience… Dr. Canci was very attentive and took the time to listen to all of my concerns… Overall, it was a very positive visit…”"

localitybiz.com review excerpt for North Hills Family Medicine (North Richland Hills, TX)

"“Sadly, I will be switching providers… Trying to schedule an appointment is a nightmare…”"

Birdeye review excerpt for Dr. William Musgrave (Keller, TX)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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