Shoshone Medical Center - Visit Wallace Idaho
Hospitals • Kellogg, ID
Clinic Type
Hospitals
Address
25 Jacobs Gulch, Kellogg, ID
Phone
(208) 784-1221
director@wallaceidahochamber.comwallaceidahochamber@gmail.com
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Emergency department capable of providing acute care, critical access hospital services
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What is Shoshone Medical Center?
Shoshone Medical Center is a 25-bed, acute care hospital in Kellogg, Idaho providing critical access healthcare to the Silver Valley region.
What services are offered?
SMC offers many inpatient and outpatient services.
How many staff does SMC employ?
SMC employs over 100 people.
How can I contact SMC?
For more information, please call (208) 784-1221 or email via the provided contact options.
Where is Shoshone Medical Center located?
25 Jacobs Gulch, Kellogg, ID 83837.
What accrediting bodies has SMC been accredited by?
DNV/ISO 9001 (since 2016), NIAHO Certification (DNV), and ongoing Medicare/Medicaid certification.
Awards & Accreditations
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Google: 2.8 out of 5 (Google) (46 reviews)
- Shoshone Medical Center Website: 4.8 out of 5 (Featured reviews) (93 reviews)
Patients praise
- High staff responsiveness (94%)
- Strong nurse communication (83%) and doctor communication (84%) reported in patient experience surveys
- Some positive patient testimonials highlighting listening and clarity of treatment options
Common complaints
- Negative patient feedback on Yelp and Google reviews
- Issues with perceived quality of care, communication, or patient experiences reported in some reviews
"This is the worst hospital I have ever stepped foot in."
— Yelp review"Both Dr. Kelly and DNO/ARNP were outstanding in taking time to listen and explain all aspects of treatment options. The staff were excellent as well !Very nice ..."
— Healthgrades reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- SMC takes over county drug diversion program | Shoshone News-Press — May 19, 2026
- SMC Foundation seeks community support for upcoming golf fundraiser | Coeur d'Alene Press — Jul 28, 2025
- Funding issues and confusion over ambulances has Shoshone County scrambling | Shoshone News-Press — Jul 29, 2025
- Ambulance funding ails Shoshone County | Coeur d'Alene Press — Aug 1, 2025
- Shoshone County secures additional fire mitigation funding | Coeur d'Alene Press — Oct 14, 2025
Information sourced from the clinic's website as of July 11, 2026.
More hospitals clinics in Kellogg
Shoshone Medical Center (SMC) is a 25-bed acute-care hospital and government agency based in Kellogg, Idaho, serving the North Idaho Silver Valley region for over 100 years. It offers a broad range of inpatient and outpatient services including emergency care, diagnostics, laboratory, radiology, post-acute rehabilitation, rehabilitation services, respiratory therapy, Wound Care, Family Medicine, Mental Health Services, outpatient specialty programs, and a fitness center. SMC employs roughly 16–100+ staff (depending on source), with headquarters in Kellogg and five U.S. offices across Idaho. Main contact: (208) 886-2224.
Summary: Heritage Health is a nonprofit healthcare provider serving North Idaho with integrated medical, dental, and behavioral health services. The organization operates under the Dirne Health Centers name and has a history dating back to 1985. Headquartered in Coeur d’Alene, ID, it runs multiple clinics (10 offices) across North Idaho, including a location in Kellogg, Idaho (Kellogg Clinic) as part of its network. They emphasize patient-directed, community-focused care with services spanning primary care, pediatrics, home health, psychiatry, dental, therapy, and recovery services. Heritage Health is a private nonprofit (501(c)(3)) and is governed by a patient-majority board. Contact: main line 208-620-5250.
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