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About

Trios Health (formerly Kennewick General Hospital) is a private, multi-facility health system based in Kennewick, WA, serving the Tri-Cities area (Kennewick, Pasco, Richland) since 1952. It operates a 111-bed hospital on the Southridge campus and a Network of providers through Trios Medical Group, with 10 Care Centers and an Urgent Care Center. Services span acute care and outpatient needs, including specialties in orthopedics/joint replacement, podiatry/foot & ankle, cardiology, oncology, obstetrics, imaging, rehabilitation, surgery, nephrology, gastroenterology, and more. Contact: information@trioshealth.org; Main phone: 509-221-7000. Locations across Kennewick include 3730 Plaza Way, 7201 W Grandridge Blvd, 7211 W Deschutes Ave, and 521 N Young St. Trios Health is a UW Medicine Community Health Partner and affiliated with RCCH HealthCare Partners.

Clinic Type

Podiatry

Address

Trios Southridge Hospital, 1300 S. Grand Blvd., Kennewick, WA

Phone

+1 509-221-7000

Email

HSQAComplaintIntake@doh.wa.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Podiatry
  • Foot and ankle care
  • Surgical foot and ankle procedures
  • Non-surgical podiatry care
  • Diabetic foot care
  • Heel pain treatment
  • Bunion treatment
  • Ankle sprains
  • Ingrown toenails
  • Warts
  • Wounds
  • Children's foot issues
  • Achilles tendon injuries

Team

  • Trios Podiatry Team — Podiatrists/Foot and Ankle Specialists

Insurance & Payment

Languages Spoken

FAQs

What conditions do Trios podiatrists treat?

Disorders of the foot, ankle, and lower leg, including Achilles tendon injuries, ankle sprains, bunions, children's foot issues, diabetic foot issues, heel pain, ingrown nails, warts, wounds.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Trios Medical Group Podiatry page: 4.6 out of 5 stars (55 reviews)
  • CMS HCAHPS (Momentary Labs summary): 3 out of 5 stars (590 patient surveys)

Patients praise

  • Cleanliness of the facility is frequently rated as a strength
  • Patients express satisfaction with certain providers and nursing care in specific experiences
  • Establishment of a Patient and Family Advisory Council to address and improve patient experience

Common complaints

  • Lack of staff responsiveness or responsiveness issues
  • Concerns regarding communication with doctors and nurses
  • Reported issues with cleanliness in certain areas
  • Patient complaints regarding timely access to care or perceived delays in help
  • BBB reports of unresponsiveness to filed complaints

"I had a doctor who was always too busy to help me. I went in repeatedly for the same symptoms gradually getting worse."

Better Business Bureau (BBB) Review

"73.0% of patients felt that nurses always communicated well, compared to the national average of 78.6%."

Momentary Labs (CMS HCAHPS data)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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