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Kadlec Clinic – Kennewick Primary Care (Providence Kennewick) - What it is: A Providence-affiliated primary care clinic in Kennewick, part of Kadlec Regional Medical Center’s broader health system in the Richland/Kennewick area. - Location context: Kadlec Regional Medical Center is based in Richland, WA, offering a regional heart/vascular program, NICU, and advanced imaging; the Kennewick clinic extends Kadlec’s reach within the Tri-Cities. - Relationship: Kadlec Medical Center operates within the Providence system; the Kennewick clinic is part of the same regional network (Kadlec’s facilities are located primarily in Richland with services extended to nearby cities like Kennewick). - Services (inferred): Primary care and related outpatient services as part of Providence/Kadlec’s network; specific Kennewick primary care offerings would typically include routine visits, preventive care, and chronic disease management. If you need contact details or exact services for Kadlec Clinic in Kennewick, I can pull the latest phone, hours, and provider roster.

Clinic Type

Primary Care

Address

3900 S Zintel Way, Kennewick, WA 99337

Phone

509-942-3125

Email

patientsafetyreport@jointcommission.org

Opening Hours

Mon - Fri: 7 a.m. - 5 p.m. / Phone agents available 7:30 a.m. - 5 p.m.

Telehealth

ExpressCare Virtual available

Services Offered

  • Primary care
  • Family medicine
  • Internal medicine
  • Pediatrics
  • Preventive and wellness care
  • Chronic disease monitoring
  • Women’s health concerns
  • Men’s health concerns
  • Care of routine medical conditions
  • Tobacco cessation
  • Vaccinations
  • Sports physicals
  • Comprehensive annual physicals
  • Pediatric care (Family Medicine providers only)
  • Management of allergy, asthma and skin conditions

Insurance & Payment

  • Aetna
  • Asuris Northwest Health
  • Asuris Northwest Health P
  • Asuris Northwest Health TRIWEST
  • Cigna
  • Cigna P
  • Community Health Plan Of
  • Community Health Plan
  • Coordinated
  • Evernorth
  • First Health
  • Asuris Northwest Health Medicare Advantage PPO
  • Asuris Northwest Health PPO
  • Cigna Medicare Advantage HMO/PPO
  • Cigna PPO
  • Community Health Plan Of WA Medicaid
  • Community Health Plan Of WA Medicare Advantage-HMO
  • Coordinated Care Medicaid
  • Evernorth PPO
  • First Choice PPO
  • First Health-Coventry PPO
  • Health Alliance Northwest Health Plan Medicare Advantage-HMO
  • Humana
  • Humana HMO
  • Humana PPO
  • Kaiser
  • Moda Medicaid
  • Moda Medicare Advantage PPO
  • Moda PPO
  • Molina Medicaid
  • Molina Medicare Advantage
  • Naphcare
  • Pacific Medical Center TRICARE
  • Premera Medicare Advantage PPO
  • Premera PPO
  • Providence Health Plan
  • Providence Health Plan Medicare Advantage-HMO
  • Providence Health Plan PPO
  • Regence BlueCross BlueShield Of Oregon Medicare Advantage PPO
  • Regence BlueCross BlueShield Of Oregon PPO
  • TriWest - Tricare
  • United Behavioral Health PPO,Medicare Advantage-HMO
  • United Healthcare Medicaid
  • United Healthcare PPO
  • United Healthcare, Medicare Advantage
  • Wellcare Medicare Advantage-HMO
  • Wellpoint Medicaid

This information provides an overview of accepted insurance plan types for new patients; coverage may vary by plan. Verify with insurance provider before visiting.

Insurance, MyChart for established patients (schedule), Phone payments not specified, Self-pay, Credit/debit cards, Online bill pay

Languages Spoken

  • English

FAQs

What services does Kadlec Clinic - Kennewick Primary Care offer?

Primary care services including family medicine, internal medicine, pediatrics, preventive care, vaccinations, physicals, chronic disease management, women's and men's health concerns, and management of routine medical conditions.

Preparing for Your Appointment

Bring an updated list of medications and supplements that you are taking. If possible, it may be helpful to your care to bring in all of your medications.

Awards & Accreditations

  • 4.9 | 1,289 Ratings

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Providence Official Site: 4.8/5.0 (1,320 ratings)
  • BestProsInTown: (Not explicitly stated, mentions 94 reviews) (94 reviews)

Patients praise

  • Professional and thorough medical care from many providers
  • Conveniently located on-site laboratory services
  • Positive experiences with specific doctors for diagnosis and treatment
  • Comprehensive care for all ages from newborns to seniors

Common complaints

  • Difficulties with scheduling and long wait times
  • Reports of rude or inattentive front desk staff
  • Concerns regarding doctor bedside manner, including perceived judgmental or condescending behavior
  • Issues with prescription refills and billing communication

"I had my last straw today. Front desk staff is inept. Doctor Bonner came across very judgmental and condescending... I also made one comment about liking McDonalds french fries and then got the diet and exercise talk."

Patient review (via third-party aggregator)

"Doctors at the clinic are described as professional and thorough, taking the time to understand their patients' concerns and make them feel heard."

BestProsInTown summary of patient feedback

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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