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About

Trios Health Kennewick (formerly Kennewick General Hospital) is a private hospital system in southeastern Washington serving the Tri-Cities area (Kennewick, Pasco, Richland). It operates a 111-bed Trios Southridge Hospital and a growing Medical Group with multiple care centers and an urgent care site. Services span wound care among extensive specialties, including emergency/trauma, oncology, cardiology, orthopedics, imaging/lab/pharmacy, OB/gyne, nephrology, gastroenterology, rehabilitation, and more. The system emphasizes community roots and patient-centered care, with locations across Kennewick (HQ@3810 Plaza Way and surrounding sites) and a broader Tri-Cities network. For wound care specifics, Trios Health offers comprehensive wound management as part of its multidisciplinary services. Contact: 509-221-7000; visit trioshealth.org.

Clinic Type

Wound Care

Address

3730 Plaza Way, Floor 3, Kennewick, WA 99338

Phone

+15092217000

Email

HSQAComplaintIntake@doh.wa.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • wound care management
  • debridement
  • diabetic education
  • hyperbaric oxygen therapy
  • laboratory evaluation
  • negative pressure wound therapy
  • nuclear medicine
  • nutritional management
  • pain management
  • physical therapy
  • radiology
  • specialty wound dressings
  • vascular evaluation
  • wound consultation/evaluation

Technology & Equipment

  • Hyperbaric oxygen therapy (HBOT)
  • Undersea and Hyperbaric Medical Society (UHMS) approved treatments
  • Medicare/Medicaid compliant services

Team

  • Trios Hyperbaric and Wound Care Clinic team, Compassionate providers, nurses and technicians with advanced training in wound care management — Care team

Insurance & Payment

Languages Spoken

FAQs

What treatments are available at Trios Hyperbaric and Wound Care Clinic?

Debridement, Diabetic education, Hyperbaric oxygen therapy, Laboratory evaluation, Negative pressure wound therapy, Nuclear medicine, Nutritional management, Pain management, Physical therapy, Radiology, Specialty wound dressings, Vascular evaluation, Wound consultation/evaluation.

Does insurance cover treatment?

Many health plans cover wound care treatments. We can help you determine what your specific plan covers.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS HCAHPS/Momentary Labs: 3 out of 5 stars (overall hospital patient satisfaction) (590 patient surveys)
  • Better Business Bureau (BBB): F rating

Patients praise

  • Specific praise for clinical empathy and advocacy in wound care services
  • Some patients report positive experiences with individual doctors and OBGYN care
  • High ratings for facility cleanliness relative to national averages

Common complaints

  • Poor administrative and scheduling processes, including appointment cancellations and registration errors
  • Reports of rude or unhelpful staff and nursing personnel
  • Concerns regarding communication with nursing and medical staff
  • Long wait times in emergency and clinical settings
  • Historically low Better Business Bureau (BBB) rating due to unaddressed complaints

"I’ve been so well cared for here. Thank you Trios Wound Care nurses for your empathy, excellent care & advocacy on my behalf!"

Mandy Lavy, patient at Trios Hyperbaric and Wound Care Clinic

"The doctor was amazing and has great communication. The nursing staff on duty was very lazy... The nurses were also rude."

Ashley Self, patient experience at Trios Health Southridge Hospital

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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