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Clinic Type

Primary Care

Address

4328 Old Green Bay Rd, Mount Pleasant, WI 53403

Phone

(262) 687-7606

Email

careers@ascension.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Ascension Official Site (Dr. Pamela Cava): 4.7/5 stars (85 reviews)
  • Ascension Official Site (Dr. Laurie Potratz): 4.9/5 stars (517 reviews)
  • Ascension Official Site (Dr. Paul Durbin): 5.0/5 stars (666 reviews)
  • Ascension Official Site (Dr. Fahmina Hussain): 4.9/5 stars (644 reviews)

Patients praise

  • Many individual primary care providers in the Kenosha/Racine area maintain high patient ratings (frequently 4.5+ out of 5 stars) on official Ascension profiles
  • Availability of diverse care options, including doctors and advanced practice clinicians (APNPs/PAs)

Common complaints

  • Frustration with medical billing errors and difficulties resolving them through customer service
  • Challenges with finding or maintaining access to consistent primary care providers, including concerns over physician turnover
  • Patient anxiety and disruption caused by contract disputes between health systems and insurance providers

"We shouldn’t have to fight for care. We’re already fighting to stay well."

Patient survey participant (Racine County Eye)

"No one else seemed to care or help for well over a year... The lack of help and customer service with Ascension billing... has been eye-opening."

Ascension patient (JSOnline)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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