Urgent Care in South King County, WA - Valley Medical Center
Emergency Medicine • Kent, WA • Since 1947 • Multiple urgent care locations including Covington Clinic South and Maple Valley Clinic locations
About
Valley Medical Center (VMC) is a large nonprofit healthcare provider based in Renton, WA, serving South King County. It operates the main hospital plus more than 40 primary care, urgent care, and specialty clinics across the area, including in Kent. VMC offers 24/7 emergency care at a Level III Trauma Center, along with services in primary care, urgent care, hospital-based specialties (orthopedics, neuroscience, cardiology, cancer care, birth center/NICU, etc.), and support services (billing, patient rights, guest services). The Kent-related request corresponds to VMC’s broader South King County network, with a headquarters address at 400 S 43rd St, Renton, WA 98055. If you’re specifically seeking urgent care in South King County or near Kent, VMC’s network includes multiple clinics in the region, with the Renton hospital serving as a regional emergency resource.
Clinic Type
Emergency Medicine
Address
400 South 43rd Street, Renton, WA 98055, US
Phone
425.690.1000
financialadvocates@valleymed.org
Opening Hours
Urgent Care telehealth hours Mon–Thu, 8 AM–12 PM; telehealth visits available for patients 18+ in Washington state
Telehealth
Available for urgent care, with specific age restriction (18+ in WA)
Emergency Care
Emergency Services available at Valley Medical Center; Urgent Care locations listed including Covington Clinic South and Maple Valley Clinic.
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
FAQs
What type of care should I choose if I have to decide between primary care, urgent care, or emergency department?
Guidance from Valley’s Urgent Care leadership to determine the best place for care (primary care, urgent care, or ED) depending on the situation.
What are the telehealth hours for urgent care?
Telehealth hours are Mon – Thur, 8 AM - 12 PM for urgent care.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Google aggregation): 3.8/5 (31 reviews)
- Top Rated Local (Covington Clinic South - Urgent Care): 3.3/5 (60 reviews)
Patients praise
- Some individual physicians are professional, thorough, and caring
- Nursing staff generally viewed positively by some patients
- Access to various specialties and urgent care options within the Valley Medical Center network
Common complaints
- Long wait times for appointments and on the phone
- Rude or unprofessional customer service and front desk staff
- Difficulty scheduling or getting timely care
- Frustration with clinic policies regarding medication refills and attendance
"The scheduling staff at this location are consistently rude and unprofessional. When you call, it takes at least 40 minutes for someone to answer."
— LocalityBiz review"She is so good at what she does. She takes time and listen to your issues and treat you with care. she is very professional, easy going and welcoming, she is superb."
— Birdeye review (referring to a specific doctor)"This place is a HORRIBLE customer service experience. What a freakin’ nightmare dealing with these incompetent idiots that answer the phone. I HATE this place!"
— Unilocal reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MultiCare Primary Care in Kent features new model for patients | Kent Reporter — Mar 31, 2026
- Renton’s Valley Medical Center Unveils New Name and Logo - MyNorthwest.com — Jul 10, 2026
- Renton’s Valley Medical Center Unveils New Name and Logo | Wellness | 425magazine.com — Jul 10, 2026
- Renton’s Valley Medical Center Unveils New Name and Logo | News | 425business.com — Jul 10, 2026
- Learn About Hospital Prop 1 | We Are Valley Blog — Sep 9, 2025
Information sourced from the clinic's website as of July 11, 2026.
More emergency medicine clinics in Kent
HealthPoint (CHC) is a nonprofit community health center network based in Renton, WA, founded in 1971. It provides comprehensive care across 25 U.S. offices, including urgent care services within the Kent area. Key points: - Services: primary medical, dental, behavioral health, naturopathic care, acupuncture, nutrition, case management, and urgent care. - Access: serves 100,000+ people in King County with a mission to provide care regardless of income, insurance, immigration status, or other circumstances. - Providers: 150+ clinicians plus medical/dental residents and externs annually. - Contact: main line 1-425-277-1311; website healthpointchc.org - Location relevance: Kent-area patients can likely access HealthPoint urgent care at nearby Washington offices; verify the closest Kent-area location and hours on the HealthPoint site.
- The page describes AFC Urgent Care Portland/Vancouver, a walk-in urgent care network in the Pacific Northwest (8–10 locations across Oregon and Washington, including Portland, Beaverton, Tigard, Hillsboro, Oregon City, Vancouver, Camas, and more). - Services emphasize acute illness and injury care, occupational medicine, workplace injuries, sports/camp physicals, travel vaccines, on-site X-ray and lab, pre-employment and DOT exams, std testing, and discounted self-pay rates. - Open 7 days a week with extended hours; accepts most insurances. Each patient is seen by a provider with primary/urgent care and emergency medicine experience. - Key locations mentioned include Tigard (HQ), Beaverton, NE Portland, Cedar Hills, Hillsboro, Oregon City, Vancouver, and Camas. Contact channels listed include a general website and a phone line; email shown for careers. - If you’re specifically seeking an urgent care in Kent, WA (as per your query), this page focuses on Portland/Vancouver and Northwest Oregon locations, not Kent, WA. For Kent, WA, you’d want to search for AFC Urgent Care Kent or nearby WA locations since Kent is not listed among the Oregon/Vancouver locations on this page.
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