Kent Station Clinic | VMC Primary Care - Valley Medical Center
Family Medicine • Kent, WA • Since 1947
About
Summary: Kent Station Clinic is a primary care clinic under Valley Medical Center (VMC), a nonprofit healthcare system headquartered in Renton, WA. VMC provides comprehensive care including primary and urgent care, specialty services, emergency care (Level III trauma center), birth center/NICU, cancer treatment, heart and vascular, orthopedics, neurology, and more. The Kent location is part of VMC’s network of over 40 primary/urgent care and specialty clinics serving South King County. Contact: patientrelations@valleymed.org; main phone 425-690-1000. Address not explicitly listed for Kent Station Clinic in available details.
Clinic Type
Family Medicine
Address
521 WA
Phone
425.690.349
financialadvocates@valleymed.org
Opening Hours
Monday - Friday, 7 AM - 5 PM; Saturday - Sunday, Closed
Emergency Care
Not specified
Services Offered
Insurance & Payment
—
Languages Spoken
FAQs
What is the clinic’s goal?
To see your provider on the day you wish to be seen and promote continuity between patient and provider.
What are the clinic hours?
Monday - Friday, 7 AM - 5 PM Saturday - Sunday, Closed
Laboratory Hours of Operation?
7:30 AM to 4:30 PM; Closed for lunch from 12:20 PM to 1:20 PM; Walk-in patients accepted until 3:30 PM
Clinic Phone Hours?
7 AM to 5 PM (Monday thru Friday)
How to handle patient confidentiality when calling about a patient concern?
If calling about a patient concern: The patient must be on the call to confirm their consent to discuss personal medical information, even if you have proxy access for them. Please be sure the patient gets on the line prior to calling our office.
Is language support available?
If language support is needed, please ask for an interpreter when you call.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.8/5 stars (31 reviews)
- Vitals: Average ratings range from 4.3 to 4.7/5 stars for specific physicians mentioned
Patients praise
- Friendly and caring individual physicians and medical staff
- Professional and knowledgeable doctors who listen to patient concerns
- Convenient location and free parking
- Some patients report positive, long-term experiences with the clinic
Common complaints
- Long wait times for appointments (months-long)
- Reports of rude or unprofessional staff/receptionists
- Difficulty reaching the office by phone or scheduling appointments
- Concerns regarding clinic policies on medication refills and lack of patient care continuity
- Allegations of bias and poor communication regarding test results
"While this clinic’s staff is very friendly, the policies in place make zero sense and are completely unethical. They are booked out 6-9 months for appointments and will not refill medications without being seen."
— Birdeye review"Their primary care providers work to monitor, manage, and improve patients' health, coordinating with specialty physicians as needed. The clinic has a team of exceptional doctors... who are known for being caring, respectful, and knowledgeable."
— BestProsInTown summary"I always have a very bad experience with scheduling and customer service at this facility... The scheduling staff at this location are consistently rude and unprofessional. When you call, it takes at least 40 minutes for someone to answer."
— LocalityBiz reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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