Neuroscience Institute – Renton, WA - Valley Medical Center
Neurology • Kent, WA • Since 1947
About
Neuroscience Institute – Renton, WA at Valley Medical Center (Valley Medical Center, Renton, WA) - Type: Nonprofit hospital and medical center with 24/7 emergency care (Level III trauma center) and comprehensive neuroscience services. - Location: Primary campus in Renton, Washington (HQ: 400 S 43rd Street, Renton, WA 98055). - Neuroscience scope: Neurology, neurosurgery, stroke care, spine center, and related neurological services within Valley’s specialty care network. - Care breadth: Primary and urgent care, birth center & NICU, cancer treatment, heart & vascular, orthopedics/joint replacement, sleep medicine, and more. - Accessibility: Appointments/registration, patient rights, billing/insurance, quality and safety initiatives, caregiver recognition. - Key attributes: Regional resource with skilled clinicians across multiple specialties; part of a larger nonprofit health system founded in 1947. - Contact/ops: Patient relations email available; administrative and clinical leadership listed among Valley’s executive and care leadership.
Clinic Type
Neurology
Address
Northwest Pavilion 400 S 43rd St Renton, WA 98055
Phone
425.690.3585
financialadvocates@valleymed.org
Opening Hours
Monday - Friday, 8 AM - 5 PM; Saturday - Sunday, Closed
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
If calling about a patient concern: The patient must be on the call to confirm their consent to discuss personal medical information, even if you have proxy access for them.
Please be sure the patient gets on the line prior to calling our office. This allows us to provide the best assistance for patients and their caregivers. If language support is needed, please ask for an interpreter when you call.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- U.S. News & World Report: Individual neurologist ratings range significantly from 3/5 to 5/5 across multiple providers (Numerous reviews for individual doctors (e.g., 50+ ratings for some))
- UniLocal: Mixed feedback in small sample sizes (3 reviews found on specific local business directory)
Patients praise
- Professional and kind care from individual providers
- Comprehensive approach to treatment (e.g., non-pharmaceutical options)
- High ratings for individual neurologists at the facility
Common complaints
- Difficulty with scheduling appointments
- Long wait times on phone systems
- Staff perceived as unprofessional or rude in some instances
- Frustration with clinic policies regarding medication refills and wait times
"This is top notch. Even the front desk help are amazing. Friendly helpful sweet ladies! I feel much better than I know Dr. Cheng is going to help my neurological issues!"
— UniLocal user review"he spent an hour with me going over my long history... he didn’t throw more pharmaceuticals at me — he truly wanted me to get better in a natural way... if you have headaches, please do yourself a favor and go see him."
— UniLocal user review regarding Dr. Piker"I always have a very bad experience with scheduling and customer service... The scheduling staff at this location are consistently rude and unprofessional."
— LocalityBiz user review for Valley Medical Center Kent locationSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Renton’s Valley Medical Center Unveils New Name and Logo | News | 425business.com — Jul 10, 2026
- Renton’s Valley Medical Center Unveils New Name and Logo - MyNorthwest.com — Jul 10, 2026
- Where King County tax increase for Valley Medical Center funding stands | The Seattle Times — Nov 5, 2025
- Learn About Hospital Prop 1 | We Are Valley Blog — Sep 9, 2025
- Health services levy added to Nov. ballot for Valley Medical | Renton Reporter — Sep 10, 2025
Information sourced from the clinic's website as of July 11, 2026.
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Harborview Medical Center is UW Medicine’s public hospital in Seattle’s First Hill, home to Washington’s only Level I adult and pediatric trauma and burn center. Founded in 1877 and affiliated with the University of Washington, Harborview provides comprehensive trauma care across Washington, Alaska, Montana, and Idaho. It operates under government agency status and has a broad clinical footprint within UW Medicine, including medical, trauma, and burn services. If you’re seeking a Neurology Clinic specifically, Harborview is part of UW Medicine, but this page does not detail a dedicated Neurology Clinic; for neurology services at UW Medicine, you may want to explore UW Medicine’s Neurology/Specialty clinics or contact Harborview for neurology appointment information.
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