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UW Medicine Primary Care at Kent-Des Moines Kent - Part of UW Medicine, a network including Airlift Northwest, Fred Hutchinson Cancer Center, Harborview, UW Medical Center (Montlake and Northwest), UW Medicine Primary Care, UW Physicians, and UW School of Medicine. - The Kent location is the UW Medicine Primary Care practice serving the Kent/Des Moines area as part of UW Medicine’s primary care offerings in the Seattle metropolitan region. - Note: UW Medicine also co-owns Children’s University Medical Group with Seattle Children’s. If you’re seeking specific details (address, hours, services, or appointment options) for UW Medicine Primary Care in Kent-Des Moines, please indicate and I can pull that precise information.

Clinic Type

Primary Care

Address

23213 Pacific Highway S, Kent, WA 98032

Phone

206.520.1499

Email

uwmedroi@uw.edu

Opening Hours

Monday 8:00 am – 6:00 pm; Tuesday 8:00 am – 6:00 pm; Wednesday 8:00 am – 6:00 pm; Thursday 8:00 am – 6:00 pm; Friday 8:30 am – 5:30 pm; Saturday 8:00 am – 4:00 pm; Sunday Closed

Telehealth

Available (telemedicine visits by secure video)

Emergency Care

If symptoms worsen or medical emergency, call 911 or go to the nearest emergency room.

Services Offered

  • Primary care
  • Family medicine with obstetrics
  • Pediatrics
  • Internal medicine
  • Behavioral health
  • Nutrition services
  • Telemedicine
  • Same-day appointments
  • Laboratory on-site
  • Digital X-ray
  • MyChart messaging
  • After-hours nurse consulting service
  • OB services (via family medicine with obstetrics)

Technology & Equipment

  • Telemedicine
  • MyChart
  • Digital X-ray
  • On-site lab
  • Secure video visits

Insurance & Payment

We accept most major insurance plans.

Languages Spoken

  • English

FAQs

What services are offered at UW Medicine Primary Care at Kent/Des Moines?

Primary care with family medicine, pediatrics, internal medicine, behavioral health, nutrition, on-site lab and digital X-ray; telemedicine visits; MyChart messaging; six days of operation with some evenings; after-hours nurse consultation.

View All

Not provided in the text.

Awards & Accreditations

  • AAAHC accreditation
  • AAAHC accredited

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (aggregating Google and Facebook): 3.3 out of 5 stars (aggregate) (119 total reviews reported across various platforms)
  • Yelp: 3.0 out of 5 stars (~22-23 reviews)

Patients praise

  • Some patients have had long-standing, positive experiences with specific doctors at the clinic over many years
  • Convenience of location and availability of evening/same-day appointments reported as positives

Common complaints

  • Frequent scheduling and administrative errors caused by the call center or reception
  • Perception that the quality of medical care has declined over time, sometimes described as "jiffy lube" healthcare
  • Concerns regarding professionalism and service standards
  • Reports of difficulty in receiving care for specific situations (e.g., insurance issues)

"Unprofessional. Too many scheduling issues every time I get rescheduled due to a mistake their call center or reception made!!! The doctors at this location are also below standards within service."

Yelp / Apple Maps reviews

"For everyday maintenance, I suppose they would do, but for really good health care I would not recommend. They were much better, but the good Drs. quit and the jiffy lube Drs. are left."

Yelp / Apple Maps reviews

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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