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About

Signature Health, Inc. is a Northeast Ohio community health center offering comprehensive behavioral health and primary care services, with a focus on Medicaid/Medicare populations and sliding fee scales for uninsured patients. While the page highlights Signature Health’s broad services (mental health, addiction recovery, primary care, dental, lab, pharmacy), it lists a wide range of health services including sexual and reproductive health care, HIV care, viral hepatitis care, and women’s health, across 9 offices in Cuyahoga, Lake, and Ashtabula counties (notably in Lakewood, Beachwood, Ashtabula, Maple Heights, Willoughby, and nearby locations). What this implies for Signature Health Sexual & Reproductive Health Services in Kent: - Signature Health administers comprehensive sexual and reproductive health services in the region, integrated within its broader behavioral health and primary care framework. - Kent-specific location details are not listed among the provided offices; the closest listed Ohio locations are in Lakewood, Beachwood, Willoughby, Maple Heights, Ashtabula, and other Northeast Ohio communities. - For Kent, you may need to contact Signature Health directly to confirm availability, exact Kent-area services, scheduling, and whether Kent or nearby campuses offer sexual and reproductive health care. Key contact and access points: - Website: signaturehealthinc.org - General phone: 440-578-8200 (and 440-269-2551) - Email: marketing@signaturehealthinc.org - Services: mental health, addiction recovery, primary care, dental, lab, pharmacy, and sexual/reproductive health services among others; sliding fee scale for uninsured; primarily Medicaid/Medicare insured patients.

Clinic Type

Sexual and Reproductive Health

Address

4242 OH-306, Kirtland, Ohio, US

Phone

440-578-8200

Email

sh-medicalrecords@shinc.org

Opening Hours

See program locations and hours by site: Ashtabula, Beachwood, Lakewood (6th Floor), Maple Heights, Painesville, Willoughby

Telehealth

Available at some locations (telehealth hours noted for Lakewood 6th Floor)

Services Offered

  • Sexual & Reproductive Health Services
  • teen clinic
  • birth control/contraception
  • emergency contraception
  • free condoms
  • STD testing and treatment
  • HIV screening and treatment
  • pregnancy testing and counseling
  • prenatal care (for uninsured patients)
  • education on preconception and natural family planning
  • annual exams (pap smears, breast, testicular, pelvic screenings)
  • minor gynecological procedures
  • HPV vaccine
  • birth control refill supplies
  • school/community education on sexual health

Technology & Equipment

  • IUDs
  • Hormonal implants (Nexplanon)
  • pregnancy testing
  • HPV vaccination
  • telehealth (some locations)

Team

  • Signature Health Sexual & Reproductive Health Program — Program

Insurance & Payment

  • Medicaid
  • Medicare
  • Some private insurance plans - Ambetter
  • CareSource
  • UnitedHealthcare
  • Medicaid (and assistance with applying)
  • Some private insurance plans - Ambetter, CareSource, UnitedHealthcare

Sliding fee scale available for uninsured patients

Medicaid, Medicare, Private insurance, Sliding fee scale

Languages Spoken

  • English

FAQs

What services are offered under Sexual & Reproductive Health?

Contraception, STI testing and treatment, pregnancy testing and counseling, prenatal care for uninsured patients, education on preconception and natural family planning, annual exams, minor gynecological procedures, HPV vaccine, and birth control supply pickup.

General questions about sexual and reproductive health or available services

For general questions regarding sexual and reproductive health or for more information on our available services, click below to get in contact with one of our educators.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Signature Health - 174 Reviews, Maple Heights, OH): 3.7/5 (174 reviews)
  • Birdeye (Signature Health - 204 Reviews, Willoughby, OH): 3.1/5 (204 reviews)
  • Rehab.com (Signature Health – Willoughby): 3.2/5 (147 reviews) (147 reviews)
  • Rehab.com (Signature Health – Painesville): 3.9/5 (40 reviews)

Patients praise

  • Some reviewers praise caring staff and quality help/therapy
  • Some reviewers report getting needed help and medication despite limited insurance
  • Testimonials describe supportive, safe environments and improved well-being

Common complaints

  • Reports of poor communication/phone call responsiveness and long waits
  • Concerns about follow-through (missed/handled appointments) and prescription/process problems
  • Some reviewers report negative personal experiences with staff (e.g., rude/hung up, perceived insensitivity)

"“They are terrible at returning phone calls… Also the wait time is unbearable.”"

findrehabcenters.org review excerpts for Signature Health (Willoughby, OH)

"“The absolute worst place to go for any hope of help… trying to make an appointment… Takes at least an hour… nurse… being super rude… telehealth wasn’t working…”"

Birdeye review excerpts for Signature Health (Willoughby, OH)

"“Don’t go too this place they will end the… on you when they mess up…”"

Rehab.com review excerpts for Signature Health (Painesville, OH)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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