Priority Care at PeaceHealth Ketchikan Medical Center
Diagnostic Testing • Ketchikan, AK
Clinic Type
Diagnostic Testing
Address
3100 Tongass Ave, Ketchikan, AK 99901
Phone
+1-907-228-8250
releaseofinfo@peacehealth.org
Opening Hours
Phones open at 8:00 a.m. (appointment scheduling for the day); walk-ins scheduled into next available appointment
Website
https://www.peacehealth.org/locations/ketchikan/priority-care-peacehealth-ketchikan-medical-center
Emergency Care
Yes — transfers to emergency department for life-threatening or serious situations
Services Offered
Insurance & Payment
—
Languages Spoken
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FAQs
Is Priority Care available for all patients?
Yes, open to all patients ages three months and older.
Can I schedule appointments for Priority Care?
Patients are encouraged to make an appointment on the day they seek care; appointments may only be scheduled on the day of the appointment.
Appointments how scheduled?
Appointments may only be scheduled on the day of the appointment.
Entrance for Priority Care?
Please use the second floor clinic entrance (shared with Primary Care and Women's Clinic).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- US News Health Patient Experience Score: 4 out of 5 (N/A)
- Vivian Health: 3.6 out of 5 (11 reviews)
Patients praise
- Satisfactory staff responsiveness in some instances
- Some positive experiences with emergency staff reported
Common complaints
- Reports of staff being rude, loud, or undertrained
- Concerns regarding patient treatment and care, particularly in emergency settings
- Feelings of being disrespected, disregarded, or unsafe during medical visits
- Perception of progressively declining service quality over time
"The Emergency staff were AWSOME! ... The staff is completely under trained. The staff is rude and loud and does ..."
— Yelp"peace health has been progressively getting worse for many years, their patient treatment, especially in the emergency rooms is sub par"
— Reddit (r/Ketchikan)"Many other concerns are from patients who have had negative experiences at the hospital, feeling disrespected, disregarded or unsafe."
— KRBD NewsSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Government Affairs update: What’s happening in Juneau and why it matters to PeaceHealth - The Caregiver — Apr 14, 2026
- New orthopedic surgeon joins PeaceHealth | Local News | ketchikandailynews.com — Jul 19, 2025
- City council requests money for tourism projects - KRBD — Nov 8, 2025
- PeaceHealth in the News: Oct. 2, 2025 - The Caregiver — Oct 2, 2025
- UAS Ketchikan welcomes new nursing lab - KRBD — Sep 24, 2025
Information sourced from the clinic's website as of July 10, 2026.
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