Concierge Medicine | Key West | Baptist Health South Florida
Concierge Medicine • Key West, FL • Since 1960 • 1 location in Key West locations
About
Summary: The Baptist Health South Florida (nonprofit, faith-based health system headquartered in Coral Gables) operates a large regional network across Miami-Dade, Broward, and Palm Beach counties, with 11–12 hospitals and 100+ outpatient facilities. It includes the Miami Cancer Institute and a broad physician practice footprint, supported by philanthropy. While the organization’s primary hubs are in South Florida, there is no clear information in the provided content about a dedicated Concierge Medicine program in Key West. Key details: nonprofit healthcare network, 12 hospitals (varies by source), extensive outpatient services, headquarters Coral Gables, founded 1960, serves 30 countries, main contact and careers info available on baptisthealth.net. For Key West Concierge Medicine specifics, further sources or direct inquiry to Baptist Health South Florida would be needed.
Clinic Type
Concierge Medicine
Address
Key West, FL
Phone
1-833-692-2784
International@BaptistHealth.net
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What is Concierge Medicine at Baptist Health Key West?
An elevated healthcare experience with one-on-one time, unlimited access to care, and personalized attention for members.
What services are offered by Concierge Medicine?
Concierge medicine members get more one-on-one time with their physician and have unlimited access to care when they need it, with scheduling that is easy and convenient. Services span Primary Care & Family Health, Cancer Care, Heart & Vascular Care, Orthopedic Care, Brain & Spine Care, and Internal Medicine among others.
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 2 ratings (Dr. Kathleen Filiaggi)
- Birdeye: 4.7 stars (1,747 reviews (Fishermen's Community Hospital ER))
Patients praise
- Concierge model offers increased one-on-one time with physicians
- Convenient scheduling and unlimited access to care in concierge model
- Efficiency in emergency and urgent care settings reported at other Baptist Health facilities in the region
- Compassionate care noted in specific hospital settings
Common complaints
- Poor communication from staff and management
- Difficulty scheduling appointments with specific doctors
- Frustration with insurance-related policies and procedures
- Perception that the system prioritizes insurance reimbursement over patient care
- Reports of unresponsiveness or impersonal care from certain providers
"I could not be more disappointed with a healthcare system who clearly doesn't 'care' at all for the patient experience, but rather only cares about the nature of the insurance they can get reimbursement for."
— Trustpilot review of Baptist Health South Florida"If you work with him, you're just a number, not a person. Also her treatment started late because he wouldnt respond to the insurance company."
— Birdeye review of Baptist Health Fishermen’s Community Hospital ER physician serviceSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Rise of Concierge Medicine in South Florida | Capital Analytics Associates — Nov 5, 2025
- Advanced Cancer Care Now Close to Home for Key West Community — Mar 19, 2026
- Baptist Health Opens New Cancer Care Facility in the Florida Keys — Feb 13, 2026
- Thomas Summers Joins Baptist Health Miami Cancer Institute as a Hematologist Oncologist — Sep 2, 2025
- Baptist Health opens cancer care facility | Business | keysnews.com — Feb 21, 2026
Information sourced from the clinic's website as of July 11, 2026.
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