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Clinic Type

Mental Health & Psychiatry

Address

Phone

(866) 518-2775

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Brittany Kaewell, MSN, APRN, PMHNP — Psychiatric Nurse Practitioner
  • Beers Rossi, Former Medical Director of Adolescent Behavioral Health at Joe DiMaggio Children's Hospital; Chief, department of Psychiatry at Memorial Regional Hospital; training in General and Child & Adolescent Psychiatry at University of Miami — Dr.
  • Erin Sheehan, DNP, ARNP, PMHNP-BC — DNP, ARNP, PMHNP-BC

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 3.0 out of 5 stars (6 reviews)
  • Google Maps (for Lower Keys Medical Center - DePoo Building): 3.6 out of 5 stars (80,422 reviews (aggregate for facility))
  • US News & World Report (for Sandra Sun, NP): High satisfaction expressed by patients (7 reviews)

Patients praise

  • high satisfaction with specific nurse practitioners described as compassionate
  • some providers recognized for being good listeners and evidence-based care providers
  • strong quality scores from Medicare for some local practitioners
  • comprehensive range of services available including inpatient and crisis intervention

Common complaints

  • mixed experiences with hospital-based psychiatric care at Lower Keys Medical Center/DePoo Medical Building
  • complaints regarding facility comfort and perceived unproductive treatment sessions in some instances
  • polarized patient reviews for individual practitioners like Dr. Ernesto Grenier

"He is not your typical pill pusher but rather wants to see you get back up again at your own pace."

Healthgrades review of Dr. Ernesto Grenier

"Facilities uncomfortable, wasn’t... monotonous... unproductive."

Google Maps review of Lower Keys Medical Center - DePoo Building

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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