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About

Summary: Advanced Urgent Care is a private healthcare provider offering urgent and primary care with advanced diagnostics, located primarily in Orland Park and Chicago, Illinois. They operate 5 offices in the United States and emphasize minimal waiting, no-appointment access, and cost savings relative to hospital-based ER visits. Key details include: founded 2012, annual revenue around $4.54M, 16 employees, president Mohamad Alzein, and services spanning urgent care, primary care, and on-site advanced diagnostics. Notable facts: open 365 days, high on-site diagnostic capabilities, and competitive pricing versus ER visits. The Florida Keys/Key West Florida location is not listed among their offices; all listed locations are in Illinois, USA. If you’re seeking Advanced Urgent Care in the Florida Keys or Key West, this page does not indicate a Florida presence.

Clinic Type

Urgent Care (multi-location group)

Address

Key West, Marathon, Key Largo locations (Key West 1980 North Roosevelt Blvd, Marathon 13365 Overseas Hwy Suite 102, Key Largo 100460 Overseas Hwy)

Phone

(305)-294-0011 ext.1

Email

Opening Hours

9AM - 5PM Monday - Friday; 9AM - 3PM Saturday - Sunday (Key West and Marathon/Key Largo locations show varying hours; but explicit combined hours not clearly standardized in one block)

Emergency Care

Not specified as 911-level emergency; urgent care

Services Offered

  • Laceration Repair
  • Urgent care services
  • Primary care
  • Radiology/diagnostic imaging
  • Lab testing
  • MRI
  • CT digital X-ray/Ultrasound
  • Flu shot
  • Cancer screenings
  • Cardiology screening? (not explicitly stated as service, but referenced as MRI in Marathon, Cardiology in Key West & Key Largo)
  • Occ health (occ-health)
  • KeysKares membership
  • Insurance & payment processing
  • Family-owned
  • Walk-in care
  • Telehealth not indicated

Technology & Equipment

  • Hospital-grade diagnostic services
  • MRI
  • CT digital X-ray/ultrasound
  • Lab testing
  • FLU SHOT service
  • KeysKares membership platform

Team

  • Not specified, Family-owned and operated — Owner/Operator

Insurance & Payment

  • Most major insurances accepted
  • Most major insurances

Most major insurances accepted; KeysKares membership offers savings

Cash pricing, Insurance, KeysKares membership for savings, Cash, Credit/Debit, KeysKares membership

Savings plan: KeysKares membership for discounts and no-cost visits with terms described (monthly $89)

Languages Spoken

  • English

Pricing

  • Transparent and affordable cash pricing
  • No-cost office visits with KeysKares member benefits (for eligible services)

Current Offers

KeysKares membership — $89 / month

FAQs

What services are offered?

Urgent care services including laceration repair, diagnostic imaging, lab testing, flu shots, cancer screenings, primary care, and occupational health.

What is KeysKares?

For just $89 / month, join our KeysKares family, and access unlimited no-cost office visits, yearly physicals, discounts on diagnostic testing, annual bloodwork, VIP coordination of care and so much more– all without co-pays, deductibles, coinsurance or facility fees.

What are the Key West hours?

Key West: 9AM - 5PM Monday - Friday; 8AM - 5PM Saturday & Sunday (Last patient admitted 30 minutes prior to closing or seen at doctor's discretion).

What are the Marathon hours?

Marathon: 9AM - 5PM Monday - Friday; 9AM - 3PM Saturday (Last patient admitted 30 minutes prior to closing or seen at doctor's discretion).

What are the Key Largo hours?

Key Largo: 8AM - 5:30PM Monday - Friday; 9AM - 3PM Saturday (Last patient admitted 30 minutes prior to closing or seen at doctor's discretion).

Commitments

  • 3 locations throughout the Keys
  • KeysKares Membership for extra benefits and savings
  • Urgent Care Association certified
  • 13 years in business
  • Compassionate and experienced staff

Awards & Accreditations

  • Urgent Care Association certified

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv Health: 3.7 out of 5 stars (10 ratings on Solv)
  • Facebook: 88% recommendation rate (202 reviews)
  • Yahoo Local: 4.0 out of 5 stars (102 reviews)

Patients praise

  • Friendly and compassionate staff
  • Quick and efficient service during non-peak times
  • Helpful for urgent needs while vacationing in the Florida Keys
  • Professional and thorough care from specific providers like Dr. Jason Pirozzolo

Common complaints

  • Long wait times during busy periods
  • Concerns regarding follow-up care and prescription management
  • Instances of being turned away before posted closing time
  • Occasional reports of unprofessional or dismissive bedside manner

"It takes a lot for me to go to the dr and I went at 5:20 pm (they are open until 6:00pm) today... I rang the door bell and they stated they had already taken their last patient and that I'd have to come back tomorrow."

Solv Health review

"While we were visiting Key West, we were stuck in Advanced Urgent Care for several hours. While this was not ideal, the staff was friendly, professional and apologetic for the unusually long wait..."

Yahoo Local review

"Walked in off the street, and was attended to immediately! The sweetest staff ever, and was out of there in no time. I would highly recommend this place for any sort of minor medical emergency."

Yahoo Local review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Key West, FL·Urgent Care

Key West Urgent Care Inc is a private medical practice serving Key West, FL since 2005. It operates as a primary care provider/urgent care option under the name Key West Urgent Care & Family Doctor. The organization has 1 employee, is headquartered in Key West, and offers basic primary care services with a focus on convenient access to care. Contact: (305) 295-7550. Website: keywesturgentcare.com. Address examples: 1501 Government Rd, Key West, FL 33040. Overall, it functions as a small, private urgent care and primary care provider in Key West.

VerifiedOnline bookingSince 2005

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