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About

AdventHealth Central Texas (Metroplex Health System) is a nonprofit, faith-based hospital system based in Killeen, Texas, part of the AdventHealth family. Key points: - Location: 2201 S. Clear Creek Rd, Killeen, TX 76549 (HQ) with 2 offices in the area. - Services: Comprehensive hospital care including surgery, cancer treatments, women’s health, sleep studies, and behavioral health (Metroplex Behavioral Health Center). - Network: Member of Adventist Health System; operates across multiple facilities in West Bell, Coryell, and Lampasas counties. - Scale: ~245-bed system across multiple campuses, with about 1,200 staff locally and around 125,000+ patients treated annually; 300+ physicians across 42 specialties. - Brand alignment: AdventHealth Central Texas branding, linking to AdventHealth’s Central Texas location page. If you’re specifically seeking “AdventHealth Medical Group Internal Medicine” in Killeen, this facility is part of the AdventHealth Central Texas system but the summary above does not specify a distinct Internal Medicine practice under the AdventHealth Medical Group name. For internal medicine-specific providers, contact the Killeen location or visit the AdventHealth Central Texas site for internal medicine listings.

Clinic Type

Internal Medicine

Address

2207 South Clear Creek Road, Suite 201, Killeen, TX 76549

Phone

254-519-3131

Email

corp.billing@adventhealth.com

Opening Hours

8 am to 5 pm

Telehealth

24/7 Virtual Urgent Care

Services Offered

  • Primary Care
  • Internal Medicine

Team

  • Richard Avery, DO — Physician

Insurance & Payment

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Languages Spoken

FAQs

What are the clinic hours?

8 am to 5 pm (typical hours; hours may vary by day)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals (Dr. Jacquelene M. Adiele, MD): 2.7 stars (average) (26 reviews shown)
  • Vivian Health (AdventHealth Central Texas facility): 2.9 rating (11 reviews)
  • Healthgrades (AdventHealth Central Texas hospital): Patient Experience rating: 76% would definitely recommend

Patients praise

  • Some patients praise helpful, friendly staff and that clinicians take time to explain care (Healthgrades)
  • General reputation includes a high 'would definitely recommend' share (Healthgrades)

Common complaints

  • Poor communication/slow responses for refills and referrals (Vitals)
  • Long wait times; some patients left without being seen (Vitals)
  • Perceived lack of access to patient info/lab results via computerized system (Vitals)
  • Facility conditions described as dirty/dated; staff described as miserable/unprofessional in some reviews (Vitals)

"“After 3 years we had to find a new PC physician. The slow to no response for a referral or a simple refill after repeated attempts and contact . The very long wait times in the office for a scheduled appointment.”"

Vitals – Dr. Jacquelene M. Adiele, MD page

"“I walked out and will never return.”"

Vitals – Dr. Jacquelene M. Adiele, MD page

"“Dirty old building, everything is dated and everyone seems miserable.”"

Vitals – Dr. Jacquelene M. Adiele, MD page

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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