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About

Seton Medical Center Harker Heights (SMCHH) is an 83-bed acute care hospital in Harker Heights, TX, opened in 2012 as a joint venture between Seton Healthcare Family and Ardent Health Services. It offers comprehensive services including cardiology, general and orthopedic surgery, emergency care with a Level IV trauma-designated ER, total joint replacement, gastroenterology, and diagnostic services. The center is Joint Commission Accredited and designated as an Accredited Chest Pain Center and Advanced Primary Stroke Center. For wound care specifics, SMCHH emphasizes multidisciplinary care through its patient-care teams, but public highlights do not detail a dedicated wound care program. If you’re seeking wound care services, contact SMCHH directly at 254-690-0900 for information on wound management, dressings, and specialty wound care referrals.

Clinic Type

Wound Care

Address

850 W. Central Texas Expressway, Harker Heights, TX 76548

Phone

(254) 618-4975

Email

ernest.blalack@smchh.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Wound care
  • Hyperbaric oxygen therapy
  • HBOT
  • Negative pressure wound therapy
  • Debridement
  • Pressure relief
  • Doppler evaluation
  • Tissue-growth therapies
  • Skin substitutions
  • Total contact casting
  • Casting for chronic wounds
  • Chronic wound management
  • Diabetic ulcers
  • Burns
  • Traumatic wounds
  • Infections
  • Gangrene
  • Osteomyelitis and ischemic ulcers
  • Peristomal skin irritations
  • Postoperative infections
  • Pressure ulcers
  • Radiation injuries
  • Surgical wounds
  • Vasculitis
  • Venous insufficiency

Technology & Equipment

  • Hyperbaric oxygen therapy (HBOT)
  • Hyperbaric chamber
  • Negative pressure wound therapy
  • Debridement equipment
  • Doppler evaluation devices
  • Tissue-growth therapies
  • Skin substitutions
  • Total contact casting

Insurance & Payment

  • Medicare
  • Medicaid
  • Most insurance plans
  • Worker’s Compensation

The center accepts Medicare, Medicaid and most insurance plans, as well as Worker’s Compensation.

Languages Spoken

  • English

FAQs

Do I need a referral to see a wound care specialist?

Yes, a physician’s referral is required.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Wound Care Center specifically): 5.0/5.0 stars (27 reviews)
  • Yelp: 1.7/5.0 stars (115 reviews)
  • Vivian Health: 3.0/5.0 stars (13 reviews)
  • Healthgrades: 73% (Patient Experience Rating)

Patients praise

  • Highly positive feedback specifically for the Wound Care Center staff and quality of care
  • Good overall willingness to recommend the hospital (approx. 76-89% depending on the source)
  • Praise for doctor communication and quality of equipment
  • Generally clean environment reported in some patient experience surveys

Common complaints

  • Long wait times in the emergency department
  • Negative experiences with nursing staff responsiveness and professionalism
  • Concerns over billing and pricing transparency
  • Some patients reported poor communication or lack of follow-up regarding wound care instructions
  • Failure to resolve some filed complaints according to external bodies like the BBB

"Excellent group of people. They really care about their patients and work hard to help the healing of those under their care. ... Dustin is very attentive and provides a comfortable atmosphere."

Birdeye reviewer regarding Wound Care Center

"I literally had to clean and dress my own wounds ... the nurse left me a bottle of solution and a clean gauze. Really not happy with the service..."

Trustburn reviewer regarding ER experience

"i wouldnt give this place any stars at all, the service here is god awful, me and my sister in law have been here for 7 hours waiting to be seen."

BBB reviewer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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