Primary Care Doctors & Clinic in Kingman, Arizona | Optima Medical
Primary Care • Kingman, AZ
Clinic Type
Primary Care
Address
2501 Stockton Hill Road, Suite 108, Kingman, AZ 86401
Phone
928-255-5050
info@optimamed.com
Opening Hours
Monday–Thursday 8:00 a.m.–5:00 p.m.; Friday 8:00 a.m.–2:00 p.m.
Services Offered
Insurance & Payment
—
We accept most insurance plans, Flexible scheduling (implied)
Languages Spoken
—
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Promallu (aggregated): 4.8/5 (716 reviews)
- Yelp: Rating not shown in provided snippet (3 reviews)
Patients praise
- Doctors take time to listen and provide thorough, concise care (e.g., Dr. Susan Ward described as listening rather than just hearing).
- Helpful, friendly front desk and comfortable facilities (e.g., spacious waiting room; coffee/tea and water).
- Professional and attentive care frequently highlighted by reviewers.
Common complaints
- Rude staff behavior reported during an imaging appointment (pacemaker-related concerns).
- Difficulties with medication refills and lack of response to pharmacy requests after doctor/practice changes.
"“my experience with this facility is all around great! Dr Susan Ward is the first doctor in years that takes the time to listen”"
— Yelp listing for OPTIMA MEDICAL (Kingman)"“This review is about the Carotid imaging… The lady that performed the Carotid imaging was very rude… I will not Return there.”"
— Promallu aggregated review text excerpt (Optima Medical - Kingman)"“The change in doctors forced by these corporate takeovers and changing practices has left me fighting to get my meds refilled because they don't respond to pharmacy requests…”"
— MapQuest listing excerpt referencing Optima Medical experiences (points to Yelp content)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Nancy D. Schaffner, NP - Nurse Practitioner in Kingman, AZ — May 14, 2026
- April Kimball, FNP | Optima Medical Provider | Lake Havasu City, AZ — Jul 16, 2025
- Dr. Victoria M. Laine, MD - Internal Medicine Physician in Kingman, AZ — May 14, 2026
- Jessica R Oliver, FNP-C | Optima Medical Provider | Casa Grande, AZ — Jul 16, 2025
- Dustin Smith, FNP | Optima Medical Provider | East Sierra Vista, AZ — Jul 16, 2025
Information sourced from the clinic's website as of July 10, 2026.
More primary care clinics in Kingman
Kingman Regional Medical Center (KRMC) is a nonprofit, 235-bed multi-campus health system based in Kingman, Arizona. It is the region’s largest provider of health and wellness services in northwestern Arizona, with a wide range of centers including imaging, cancer, cardiovascular, rehabilitation, wound care, sleep disorders, acute rehabilitation, primary and specialty care clinics, hospice, and a wellness center. KRMC operates as a teaching hospital offering residencies in emergency medicine and family medicine. The organization employs over 1,900 staff, 150 volunteers, and 270 physicians/allied health professionals. It emphasizes high-quality clinical care and patient service, and has earned recognition such as the Arizona Innovation Award for rural healthcare efforts. For primary care: KRMC provides primary and specialty care clinics across its campuses and locations, with central headquarters at 3269 Stockton Hill Rd, Kingman, AZ 86409. Contact: 1-928-757-2101.
Comparing your options?
See other primary care clinics in Kingman, or search the full directory by insurance, ratings, and more.

