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About

Holston Medical Group (HMG) is an independent, physician-owned multi-specialty medical practice serving Northeast Tennessee and Southwest Virginia since 1977, with headquarters in Kingsport, TN. It operates as Holston Medical Group Kingsport and offers primary care and more than 30 specialty services across 70+ offices, including patient care in areas like orthopedics, internal medicine, pediatrics, OB-GYN, dermatology, urology, nephrology, and related services. HMG emphasizes a “Family of Care” approach with over 230 providers and 1,000+ staff across its network, including Kingsport facilities. For Kingsport-specific nephrology or kidney-related care, you may consult HMG’s nephrology services within their regional network or contact their main line at 423-857-2050 or 877-464-1213 for referrals and appointments.

Clinic Type

Dialysis

Address

Kingsport Kidney Center, Holston Medical Group, Kingsport, TN

Phone

4233903171

Email

news@myhmg.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Dialysis
  • Kidney Center services

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Holston Medical Group): 3.5/5 stars (22 reviews)
  • Birdeye (HMG): 2.7/5 stars (14 reviews)
  • WebMD: Not explicitly averaged, but includes mixed individual feedback (2 reviews)

Patients praise

  • Access to a large network of providers
  • Some patients report high-quality care from specific doctors and nurse practitioners
  • Compared favorably to other local health systems by some patients

Common complaints

  • Difficulty getting callbacks from staff
  • Issues with billing and insurance processing
  • Some reports of poor bedside manner or lack of empathy from staff/providers
  • Concerns over office staff policies (e.g., being forced to see nurse practitioners)

"They have some good and bad doctors."

Birdeye Review

"We always receive top notch care, and the network of providers is amazing. Our bills are reasonable..."

WebMD Review

"Office staff instructed to force patients to see nurses practitioner. If you refuse, the check out girl tells you to take your business elsewhere."

WebMD Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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