Pediatrics of Kingsport - SoFHA.net
Pediatrics • Kingsport, TN
About
Summary: - The page pertains to Johnson City Pediatrics, a part of State of Franklin Healthcare Associates (SOFHA), a public health care organization based in Johnson City, Tennessee. - SOFHA operates multiple pediatric and medical services under the brand Johnson City Pediatrics, with three office locations in Johnson City, TN. - Key details: healthcare-focused pediatrics and related clinical services (addressed under categories like healthcare, pediatrics, internal medicine, and clinical laboratory services). - Notable recent news: SOFHA announced the appointment of a new CFO in June 2026. - Contact and presence: Website sofha.net; main phone lines listed; LinkedIn presence; employee count is small (3 current listed employees for the pediatrics unit). If you’re looking for “Pediatrics of Kingsport” specifically, this SOFHA page indicates affiliation with Johnson City Pediatrics in the Kingsport media coverage of leadership changes, but the Kingsport location or separate Kingsport pediatrics page isn’t provided here. For Kingsport-specific pediatric services, you might search SOFHA’s site or Kingsport Times News directly.
Clinic Type
Pediatrics
Address
Pediatrics of Kingsport, Kingsport Press Building, Arch Street parking lot and entrance
Phone
(423) 530-7970
help@sofha.org
Opening Hours
Monday–Friday: 5:00pm–6:30pm (telehealth in extended hours); Saturday: 10:00am–12:30pm (extended hours)
Telehealth
Available (same-day appointments, extended hours)
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
FAQs
What services are offered?
Primary Healthcare for birth–18 years, Newborn Visits, Well Checks, Immunization, Sports Physicals, Diagnostics, Prenatal Consultations; Illness & Injury, Vision & Hearing Tests, ADHD Treatment, Suturing, Circumcisions, Minor Dermatology, Ear Piercing.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye/General Local Business Directories for Pediatrics of Kingsport specifically: 4.7/5 (~161 reviews)
Patients praise
- High satisfaction with Dr. Brittney Terry and pediatric providers specifically
- Friendly, kind, and helpful front desk and nursing staff at the pediatric location
- Thoroughness and attentiveness during checkups and medical concerns
- Comfortable and welcoming environment for children
Common complaints
- Difficulty with billing and administrative processes
- Reports of long wait times for appointments and follow-up care
- Concerns regarding communication delays or failures to address patient questions
- Instances of being discharged as a client due to outstanding debt
"Dr. Terry is the BEST! This team cannot be beat. Appointments are fairly easy. The nurses are great! Dr. Terry is very thorough and encourages questions. They always follow up and make sure nothing gets missed or overlooked. She provides options for treatment and works with the family to determine the best path for optimal outcomes. My kids love her and walk in like they are visiting their cousin or aunts house, they are comfortable here and talk to her about everything. 10/10."
— LocalityBiz user review for Pediatrics of Kingsport"After years of being told by doctors I wouldn’t be able to conceive naturally... I call the office to make an appointment and they told me I cannot because I was discharged as a client for pending debt. They don’t tell me how to fix it they just ended the call right there telling me I couldn’t be seen there acting as if I was banned."
— Birdeye user review for State of Franklin Healthcare Associates (Corporate)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Four SOFHA clinic closures impact patients of 15 providers — Jan 9, 2026
- SOFHA working to keep Kingsport physicians in system | WJHL | Tri-Cities News & Weather — Sep 29, 2025
- Nurse of the Month: Mercedes Barnett’s calling is with ‘her kids’ in pediatrics | WJHL | Tri-Cities News & Weather — Feb 2, 2026
- SOFHA issues statement following announcement of multiple closures in region — Jan 8, 2026
- Patient recounts experience after SOFHA clinic closure — Jan 13, 2026
Information sourced from the clinic's website as of July 11, 2026.
More pediatrics clinics in Kingsport
Holston Medical Group (HMG) is an independent, physician-owned multi-specialty medical group serving Northeast Tennessee and Southwest Virginia since 1977. With more than 230 providers, 1,000+ staff, and 70+ offices, HMG delivers primary care and 30+ specialties, including pediatrics. The group emphasizes a patient-centered “Family of Care” and operates across 18 locations, including a presence in Kingsport, TN. For pediatric care at the Medical Plaza in Kingsport, HMG offers pediatric services within its broader family medicine and specialty network. Contact: 877-464-1213 or visit holstonmedicalgroup.com for more details and to locate specific pediatric providers at the Kingsport Medical Plaza.
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