Behavioral Health & Counseling Clinic – Kingsport - Ballad Health
Psychology • Kingsport, TN • 1 (Kingsport) locations
Clinic Type
Psychology
Address
Kingsport, TN
Phone
1-800-366-1132
Paula.Whitehead@balladhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Free 24/7 Respond Crisis Hotline (1-800-366-1132)
Services Offered
Insurance & Payment
Not specified beyond mention of commercial insurance and cash-paying patients.
Cash, Insurance, Self-pay
Languages Spoken
Pricing
FAQs
Do they offer counseling services to the community through commercial insurance and cash-paying patients?
Yes, they offer counseling services to the community through commercial insurance and cash-paying patients.
What services are offered?
Individual therapy, couples/marital group sessions, children 5 years and older, and first responder pre-employment assessments and crisis debriefing.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- LocalityBiz and similar provider directory platforms: Varies significantly; range includes 1-star and 5-star ratings from various directory sites. (Limited number of individual reviews available across public directories.)
Patients praise
- Caring and attentive individual providers
- Professional and helpful administrative and counseling staff
- Effective support for specific mental health conditions
Common complaints
- Difficulties with appointment scheduling and cancellations
- Concerns regarding perceived lack of adequate staffing
- Perceived lack of patient-centered care or responsiveness
- Issues with clinic policies regarding late arrivals
"Very caring and friendly. They take the time to listen to you and help you. I give them high praise."
— LocalityBiz - Patient Review"This place simply doesn’t care about their patients. After going here for over a year, I can confidently say that no one will actually listen to you."
— LocalityBiz - Patient Review"The wait time for an appointment regarding medication is ridiculous and then NOT adding her to a cancellation list automatically baffles me."
— LocalityBiz - Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Ballad Health Clinical Director, Behavioral Services weighs in on overcoming seasonal depression | Elizabethton Star — Feb 4, 2026
- Frontier Health expands access to behavioral health services across the region | Kingsport Times News — Mar 21, 2026
- Healing Hands Health celebrates expanded services — Healing Hands Health - Bristol, TN — Apr 30, 2026
- Ballad Health, ETSU to host Recovery Symposium June 11 | Local News | greenevillesun.com — Jun 5, 2026
- Ballad Health selects leaders for key nursing, physician roles | Local Business News | greenevillesun.com — Jun 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
More psychology clinics in Kingsport
Kingsport Counseling Associates, PLLC is a private mental health practice in Kingsport, Tennessee, offering individual, marriage, and family therapy. Established in 2014, the group serves Northeast Tennessee and Southwest Virginia from two offices (both listed at 605 Watauga St, Kingsport, TN 37660). Services cover depression, anxiety, relationship and marital issues, trauma, grief, anger management, parenting/family concerns, abuse recovery, and life coaching. Contact: 423-408-2601. Website: kingsportcounseling.com.
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