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Clinic Type

Urgent Care

Address

1797 Fort Henry Drive, Kingsport, Tennessee 37664

Phone

(318) 677-2476

Email

Opening Hours

Open seven days a week with extended hours

Telehealth

Available

Services Offered

  • Urgent Care
  • Telehealth
  • Walk-in clinic
  • X-ray and lab technology
  • Sports physicals
  • Wellness checks
  • Pediatric care
  • Adult care

Technology & Equipment

  • X-ray
  • Lab technology
  • Telehealth platform

Insurance & Payment

  • Most major insurances
  • Medicaid
  • Medicare

Accepts most major insurances including Medicaid and Medicare; self-pay options available.

Self-pay, Insurance, Telehealth payments? (not specified)

Languages Spoken

  • English

Pricing

  • Open seven days a week with extended hours
  • No appointment necessary

Current Offers

Walk-in Urgent Care — null

FAQs

What is Urgent Care?

Urgent care centers provide immediate medical attention for non-life-threatening conditions; walk-in or reserve a spot in line.

Do you offer Telehealth?

Yes, telehealth options are available.

What are the hours?

Monday–Friday 8:00 am – 8:00 pm; Saturday and Sunday hours are listed as in-store times (with note of non-standard hours).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Urgent Care Directories (Fast Pace Health): 4.5/5 (1219 reviews)
  • Urgent Care Directories (Ballad Health Medical Associates): 4.1/5 (549 reviews)
  • Google/Yahoo/Urgent Care Directories (HMG Urgent Care): 2.7-2.8/5
  • Solv (Wellmont Urgent Care): 5/5 (1 review)

Patients praise

  • Friendly and polite staff
  • Attentive providers
  • Convenient walk-in availability and extended hours
  • Quick service

Common complaints

  • Inconsistent staff interactions
  • Varying wait times
  • Complaints about improper medical treatment or misdiagnosis
  • Confusion regarding accepted insurance plans

"Staff were very polite. Doctors were concerned and listened and provided treatment and a good diagnosis."

Fast Pace Health Urgent Care (Birdeye)

"Warning -- stay away from a Ballad medical facility, they prescribed wrong medicine for my eye and now I am left with blurry vision."

Ballad Health Medical Associates Urgent Care (WebMD)

"Went to this urgent care because I have yellow phlegm from my lungs and snot saw Dr. Enriquez who never gave me an exam and his first words were what can I do for you?"

HMG Urgent Care (Yelp)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More urgent care clinics in Kingsport

Kingsport, TN·Urgent Care

Holston Medical Group (HMG) operates a network of healthcare services in Northeast Tennessee and Southwest Virginia, including an Urgent Care facility at Medical Plaza in Kingsport. Key points: - HMG is a multi-specialty medical group founded in 1977, headquartered in Kingsport, TN, with about 288 employees and annual revenue in the $100M–$500M range. - Urgent Care is part of HMG’s offerings and aligns with their patient-centered, comprehensive care model. - Leadership includes Scott Fowler (President & CEO) and other executives overseeing operations, facilities, research, and clinical leadership. - Services across HMG include urgent care, family medicine, internal medicine, pediatrics, and other specialties, with multiple offices in the region (one relevant location listed: 4848 Fort Henry Dr, Kingsport, TN 37663). - The Kingsport Urgent Care is positioned within HMG’s broader network designed to be a health partner for life, offering timely, convenient care as part of the group’s extensive clinical services. If you’re seeking specifics about the Urgent Care at Medical Plaza Kingsport (services, hours, access, or appointment options), I can pull the latest details or directions.

VerifiedOnline bookingEmergency careSince 1977
Kingsport, TN·Urgent Care

VerifiedOnline bookingEmergency care

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