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Kingston - Orthopedic Associates of Dutchess County

Orthopedic Surgery • Kingston, NY

About

Summary: Orthopedic Associates of Dutchess County (OADC) is a leading orthopedic practice serving the Mid-Hudson Valley with more than 30 orthopedic specialists across subspecialties such as sports medicine, joint replacement, spine, hand and upper extremity, foot and ankle, pain management, primary sports medicine, and trauma/fracture care. The practice operates 5 locations and OrthoExpress walk-in centers, with headquarters in Poughkeepsie, NY. They provide comprehensive musculoskeletal care for over 45 years and emphasize advanced, accessible, and personal treatment close to home. For Kingston specifically, OADC maintains a location at 918 Ulster Ave, Kingston, NY 12401, and supports OrthoExpress walk-in options for urgent care.

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Clinic Type

Orthopedic Surgery

Address

Kingston 918 Ulster Avenue, Kingston, NY 12401

Phone

(845) 454-0120

Email

surprisemedicalbills@dfs.ny.gov

Opening Hours

Monday – Friday | 8:30 am – 11:30 am, 1:00 pm – 4:00 pm; OrthoExpress: Monday – Thursday | 8:30 am – 4:00 pm; Friday | 8:30 am – 3:30 pm; Hours also listed as Saturday 6:45 am – 6:15 pm (OrthoExpress)

Website

https://www.orthoadc.com/locations/kingston/

Services Offered

X-ray
MRI
Nerve Conduction Studies and Electromyography (EMG)
Ultrasound-Guided Injections
Orthobiologics
Workers' Compensation
OrthoExpress

Technology & Equipment

X-ray
MRI
Nerve Conduction Studies and Electromyography (EMG)
Ultrasound-Guided Injections
Orthobiologics
OrthoExpress
Workers' Compensation

Team

Mark D. Aierstok, MD — Physician
Richard Dentico, MD — Physician
Joseph Giannetta, MD — Physician
Joshua Kaye, MD — Physician
Frank Lombardo, MD — Physician
Stephen G. Maurer, MD — Physician
Michelle Moyer, MD — Physician
Richard B. Perkins, MD — Physician
Brian Reade, DPM — Physician (Podiatrist)
Nicholas Renaldo, MD — Physician
Michael Rutter, MD — Physician
Michael Schweppe, MD — Physician
Wen Shen, MD — Physician

Insurance & Payment

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Languages Spoken

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Social Media

Facebook

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Apple Maps: 1.6/5 stars (57 reviews)
Birdeye: 4.1/5 stars (886 reviews)

Patients praise

Some patients report positive outcomes with surgeries and treatments
Some individual physicians are described as kind, professional, or helpful
Physical therapy staff are often praised as wonderful and patient

Common complaints

Long wait times for appointments and to be seen by the doctor
Poor administrative and customer service (rude staff, difficulty getting appointments, canceled appointments, unreturned calls)
Feeling rushed during appointments and dismissed by providers
Issues with billing and communication regarding test results
Perception of the practice as an assembly line or surgery mill

"An absolute pit of despair. Horrific, rude, disengaged staff. Just unbelievable."

— Apple Maps Review

"Sadly, customer service is dead, which is especially clear in this office. From the kiosk check in to trying to call and get a person willing to answer questions I am sorely disappointed."

— Birdeye Review

"Be prepared for the assembly line which is more and more the new normal. Thank God for good doctors! And do advocate for yourself."

— LocalityBiz Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].