Optum Pediatrics - Kingston - Lake Katrine, NY
Pediatrics • Kingston, NY
Clinic Type
Pediatrics
Address
—
Phone
1-877-292-4040
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
—
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: negative
- Birdeye: 3.6/5 stars (based on 12 reviews) (12 reviews)
Patients praise
- Some patients report liking individual providers despite negative company-wide experiences
- Practices are noted to be clean by some patients
Common complaints
- Extremely long wait times for appointments and on phone calls
- Poor customer service, specifically difficulty reaching the office directly due to a centralized call center system
- Inaccurate billing and unexplained fees
- Declining quality of care and perceived lack of attention from providers
- Difficulty in scheduling appointments or seeing preferred doctors
"One patient said they 'love the providers' but that the 'practices of the company make the experience nightmarish.'"
— Times Union"Impossible to get someone on the phone.. been trying to call them for over a week now. Now I have to change my kids pediatrician because its impossible to get in touch with these people… avoid this place!"
— Birdeye"I wouldn't recommend Optum Pediatrics at all. Their level of care, wait times and communication has been absolutely horrible especially with ..."
— FacebookSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Optum set to drop Fidelis plans this week and Cigna later in January – Daily Freeman — Dec 29, 2025
- OptumHealth to drop Fidelis, Cigna plans starting in January – Daily Freeman — Nov 9, 2025
- Targeting UnitedHealth and Optum, Ryan pushes bill to break up healthcare monopolies – Daily Freeman — Sep 17, 2025
- News 12 | Long Island | Longtime Pediatric Practice In Nassau County Announces Closure Patients Launch Petition To Keep It Open — Dec 13, 2025
- Lauren Valenty, PA - Physician Assistant in Kingston, NY — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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