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About

Kinston Community Health Center (KCHC) is a nonprofit, federally qualified health center in downtown Kinston, NC. Founded in 1993, it offers comprehensive family medicine along with medical, dental, behavioral health, and substance abuse services. The center serves patients regardless of insurance status, offering discounted services based on income for the uninsured. KCHC emphasizes accessible care for all and operates from its headquarters at 324 North Queen Street, Kinston, NC 28501. It also highlights employment opportunities and advocacy as part of its mission.

Clinic Type

Family Medicine

Address

324 North Queen Street, Kinston, NC 28501, US

Phone

252-522-9800

Email

example@example.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Family Medicine
  • Pediatric Services
  • Primary Care
  • Health Check screenings
  • Immunizations
  • Sports physicals
  • Care for chronic conditions
  • General physical exams
  • referrals to specialists

Team

  • Dr. Valdivia, MD, Residency in Family Medicine (Indiana University) — Family Medicine Provider
  • Maryna, MSN, Family Nurse Practitioner program (University of South Alabama) — Family Nurse Practitioner
  • Victor, BSN, MSN from Chamberlain University; ANCC and AANP certifications — Registered Nurse
  • Stephanie, BSN; MSN-E; FNP-C (post-master) — Nurse
  • Desiree, Nativ e from New Jersey; details not fully provided — Nurse

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD: 4.5/5 (19 ratings) for Dr. Ricardo Valdivia (19 ratings)
  • Facebook: 62% recommend (49 reviews)

Patients praise

  • High patient satisfaction with specific providers like Dr. Ricardo Valdivia
  • Friendly and welcoming staff reported by some patients
  • Positive experiences with teamwork and diversity reported by some employees

Common complaints

  • Reports of unprofessionalism and poor communication with patients
  • Employee complaints regarding poor management and lack of support
  • Audit findings noting material noncompliance and internal control weaknesses

"I have been a patient of Doctor Rios and Doctor Martin for several years, and also my children. The service is excellent, the staff very friendly and..."

Yelp

"Total waste of time and effort. Quite unprofessional. You NEVER hear back from them."

Healthgrades

"It's is the worst place I ever worked at... Management is the worst and they don't value their employees."

Indeed

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More family medicine clinics in Kinston

Kinston, NC·Family Medicine

UNC Health Complete Care Kinston refers to the UNC Health system’s hospital and care services accessible in Kinston, NC, as part of the not-for-profit, state-owned UNC Health Care network. UNC Health is headquartered in Chapel Hill and serves North Carolina (and parts of Virginia) with integrated hospitals and clinical programs stemming from UNC Hospitals and the UNC School of Medicine. Key context: - System: Not-for-profit, owned by the State of North Carolina; part of the University of North Carolina System. - Coverage: Services throughout North Carolina (Research Triangle area and beyond); includes network facilities across the state. - Leadership & size: CEO listed as Cristy Page (system-wide); historically operates a large network with numerous locations and dozens of disciplines. - Recent activity: Reported high volumes (e.g., 87k+ discharges and 250k+ ED visits in 2024) across the system. - Focus: Integrated health care with a broad spectrum of services from hospitals to clinical programs. For precise services, facilities, or contact information in Kinston, please refer to UNC Health’s official site or local UNC Health facilities directory.

VerifiedSince 1989
Kinston, NC·Family Medicine

UNC Health Lenoir (Kinston, NC) is a nonprofit, not-for-profit hospital licensed for 199 beds, serving Lenoir, Greene, and Jones counties plus surrounding areas. Located in Kinston, it operates under UNC Health Care and provides inpatient, outpatient, and preventive services, including primary care through its network of physicians. The facility offers general medical, surgical, obstetrical/gynecological care, and specialized services such as cardiology, pulmonology, oncology, radiology, urology, orthopedics, bariatric and vascular surgery. It also hosts free health education programs, seminars, and screenings. The hospital employs over 100 physicians and has a history dating to 1965–1986 with notable expansion in 1973. Primary care details: physician-led primary care services are part of UNC Health Lenoir’s offerings, accessible through its Kinston locations (HQ at 100 Airport Road, Kinston). Contact: info@unchealth.unc.edu; main phone: (252) 522-7000.

VerifiedOnline bookingSince 1986

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