Family Medicine - Kinston Community Health Center
Family Medicine • Kinston, NC • Since 1993
About
Kinston Community Health Center (KCHC) is a nonprofit, federally qualified health center in downtown Kinston, NC. Founded in 1993, it offers comprehensive family medicine along with medical, dental, behavioral health, and substance abuse services. The center serves patients regardless of insurance status, offering discounted services based on income for the uninsured. KCHC emphasizes accessible care for all and operates from its headquarters at 324 North Queen Street, Kinston, NC 28501. It also highlights employment opportunities and advocacy as part of its mission.
Clinic Type
Family Medicine
Address
324 North Queen Street, Kinston, NC 28501, US
Phone
252-522-9800
example@example.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- WebMD: 4.5/5 (19 ratings) for Dr. Ricardo Valdivia (19 ratings)
- Facebook: 62% recommend (49 reviews)
Patients praise
- High patient satisfaction with specific providers like Dr. Ricardo Valdivia
- Friendly and welcoming staff reported by some patients
- Positive experiences with teamwork and diversity reported by some employees
Common complaints
- Reports of unprofessionalism and poor communication with patients
- Employee complaints regarding poor management and lack of support
- Audit findings noting material noncompliance and internal control weaknesses
"I have been a patient of Doctor Rios and Doctor Martin for several years, and also my children. The service is excellent, the staff very friendly and..."
— Yelp"Total waste of time and effort. Quite unprofessional. You NEVER hear back from them."
— Healthgrades"It's is the worst place I ever worked at... Management is the worst and they don't value their employees."
— IndeedSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Don Davis visits Kinston Community Health Center amid government shutdown — Neuse News — Oct 18, 2025
- Kinston Community Health Center Names Teresa Sugg 2026 Employee of the Year — Neuse News — Jan 18, 2026
- Davis highlights rural healthcare impact of government shutdown during Kinston visit — Oct 17, 2025
- Rep. Don Davis visits Kinston health center to discuss ongoing government shutdown — Oct 17, 2025
- Dr. Uzma Ali, MD - Internal Medicine Physician in Kinston, NC — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Kinston
UNC Health Complete Care Kinston refers to the UNC Health system’s hospital and care services accessible in Kinston, NC, as part of the not-for-profit, state-owned UNC Health Care network. UNC Health is headquartered in Chapel Hill and serves North Carolina (and parts of Virginia) with integrated hospitals and clinical programs stemming from UNC Hospitals and the UNC School of Medicine. Key context: - System: Not-for-profit, owned by the State of North Carolina; part of the University of North Carolina System. - Coverage: Services throughout North Carolina (Research Triangle area and beyond); includes network facilities across the state. - Leadership & size: CEO listed as Cristy Page (system-wide); historically operates a large network with numerous locations and dozens of disciplines. - Recent activity: Reported high volumes (e.g., 87k+ discharges and 250k+ ED visits in 2024) across the system. - Focus: Integrated health care with a broad spectrum of services from hospitals to clinical programs. For precise services, facilities, or contact information in Kinston, please refer to UNC Health’s official site or local UNC Health facilities directory.
UNC Health Lenoir (Kinston, NC) is a nonprofit, not-for-profit hospital licensed for 199 beds, serving Lenoir, Greene, and Jones counties plus surrounding areas. Located in Kinston, it operates under UNC Health Care and provides inpatient, outpatient, and preventive services, including primary care through its network of physicians. The facility offers general medical, surgical, obstetrical/gynecological care, and specialized services such as cardiology, pulmonology, oncology, radiology, urology, orthopedics, bariatric and vascular surgery. It also hosts free health education programs, seminars, and screenings. The hospital employs over 100 physicians and has a history dating to 1965–1986 with notable expansion in 1973. Primary care details: physician-led primary care services are part of UNC Health Lenoir’s offerings, accessible through its Kinston locations (HQ at 100 Airport Road, Kinston). Contact: info@unchealth.unc.edu; main phone: (252) 522-7000.
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