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About

Summary: The Regional Crisis Response (RCR) Agency is a North King County collaboration among Bothell, Kenmore, Kirkland, Lake Forest Park, and Shoreline that provides regional mobile crisis response focused on compassionate, person-centered crisis de-escalation, resource referral, and follow-up for behavioral health challenges. Founded in 2023 and headquartered in Kirkland, it is a government non-profit with a small team (4 employees) led by Executive Director Brook Buettner. The agency emphasizes standardized, regional crisis response services and partnerships with local jurisdictions to deliver immediate support and follow-up for individuals in behavioral health crises. If you’re seeking local mental health crisis options in Kirkland, RCR is the cross-city, mobile crisis resource they would coordinate with or referrals to.

Clinic Type

Mental Health

Address

11410 NE 122nd Way, Kirkland, WA 98034

Phone

(425) 650-4005; (425) 821-2000

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

24/7 crisis line; WA Recovery Help

Services Offered

Insurance & Payment

  • Medicaid

Note: This directory is tailored to individuals who face barriers like poverty, justice involvement and homelessness. If applicable, the providers listed accept most (if not all) forms of Medicaid.

Languages Spoken

FAQs

What services are offered at Sound Integrated Health?

Low-barrier treatment for addiction, psychiatric and behavioral health.

Is there a 24/7 walk-in clinic for mental health crises?

Yes—the 24/7 walk-in mental health clinic is open to all individuals in crisis.

Where is the Kirkland location located?

11410 NE 122nd Way, Kirkland, WA 98034.

Are outpatient programs available for mental health and substance use?

In-person & virtual outpatient programs for mental health & substance use. MAT services are not provided.

Do services include faith-based counseling?

Free & charitable faith-based mental health counseling. $10 suggested copay.

Are appointments available with short wait times?

Day, next-day, and walk-in appointments.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Local reviews/business listings: 1 out of 5 stars (specifically for Connections Kirkland in one instance) (528 reviews for psychologists across Kirkland (aggregate))

Patients praise

  • kind and professional staff members at various facilities
  • helpful mental health resources and support groups
  • accessible 24/7 crisis response and walk-in options
  • evidence-based treatment approaches

Common complaints

  • reports of slow staff response
  • concerns regarding quality of care, food, and patient environment
  • frustration with discharge processes

"Connections has some of the best patient outtake treatment I've ever had... I haven't gone back to a mental health hospital in a few months."

Local business review for Connections Kirkland

"Beyond awful. Other crisis centers will at least have the humility to offer a bed, whereas this facility offers you a medical recliner... The staff were slow to respond and angry every time I asked for basic things."

Local business review for Connections Kirkland

"Zach Nelson was very professional and knowledgeable about every aspect of treatment. He was always available and answered all my questions."

Active Path Kirkland patient testimonial

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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